Teller/Utility Clerk

Job Summary A financial services organization in Monterey Park and City of Industry, CA is seeking a detail-oriented Utility Clerk for an opportunity. This role is ideal for a banking professional with teller experience, strong cash handling accuracy, and a customer-focused approach. The Utility Clerk will support daily branch operations by processing financial transactions, assisting with account maintenance, balancing work, and providing professional service to clients. This position offers the opportunity to contribute to a stable branch environment where accuracy, teamwork, confidentiality, and dependable customer service are highly valued. Key Responsibilities Process routine financial transactions, including deposits, withdrawals, check cashing, loan payments, wire transfers, and safe deposit access. Handle account maintenance requests, open new accounts, and maintain accurate customer and account records. Balance cash drawer activity, verify totals, reconcile reports, and assist with daily balancing procedures. Support branch staff with research requests, data entry, document retrieval, reports, correspondence, and internal forms. Provide courteous, professional customer service while maintaining confidentiality and compliance with bank policies and security procedures. Assist with special projects and other related branch support duties as assigned. Key Responsibilities Process routine financial transactions, including deposits, withdrawals, check cashing, loan payments, wire transfers, and safe deposit access. Handle account maintenance requests, open new accounts, and maintain accurate customer and account records. Balance cash drawer activity, verify totals, reconcile reports, and assist with daily balancing procedures. Support branch staff with research requests, data entry, document retrieval, reports, correspondence, and internal forms. Provide courteous, professional customer service while maintaining confidentiality and compliance with bank policies and security procedures. Assist with special projects and other related branch support duties as assigned. Required Qualifications and Skills Process teller transactions accurately and efficiently. Maintain customer and account records in accordance with bank procedures. Balance cash drawer activity and reconcile daily work. Provide branch support through data entry, research, reporting, and document handling. High school diploma or equivalent required. 2+ years of teller or banking experience required. Bilingual English and Chinese required. Strong cash handling accuracy and attention to detail. Working knowledge of banking systems, bank policies, and Microsoft Office applications. Strong organizational, communication, and customer service skills. Ability to maintain confidentiality and follow compliance, security, and banking procedures. Ability to work a full-time schedule, including Saturdays as needed. Required Qualifications and Skills Process teller transactions accurately and efficiently. Maintain customer and account records in accordance with bank procedures. Balance cash drawer activity and reconcile daily work. Provide branch support through data entry, research, reporting, and document handling. High school diploma or equivalent required. 2+ years of teller or banking experience required. Bilingual English and Chinese required. Strong cash handling accuracy and attention to detail. Working knowledge of banking systems, bank policies, and Microsoft Office applications. Strong organizational, communication, and customer service skills. Ability to maintain confidentiality and follow compliance, security, and banking procedures. Ability to work a full‑time schedule, including Saturdays as needed. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: The pay transparency policy is available here: For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment‑qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. #J-18808-Ljbffr AppleOne Employment Services