Team Member

Chuze Fitness Team Member

Our mission is to build healthier communities through human connection and kindness. We're reinventing the fitness industry one deadlift at a time by focusing on hospitality and our people. We nurture a vibrant work environment, fostering an inclusive community for our members, our communities, and for each other.

You deserve an awesome job. You found it.

At Chuze, our behaviors aren't just words on a wallthey are the heartbeat of everything we do.

• Collaboration - Our best work is done together. By leveraging our strengths, we can accomplish more and create something bigger than ourselves.
• Hospitality - We take ownership of making every person feel welcomed, valued, and celebrated.
• Authenticity - We show up as our true selves and never compromise on our integrity.
• Grit - We embrace challenges, stay committed, and persevere toward our mission.

Pay Range: $17.15 - $18.46 / hour; based on experience.

Hours: Open availability preferred

Seeking people-oriented customer service wizards to provide a hospitable environment for our amazing future Fresno members!

As a Team Member at Chuze, you'll be at the forefront of creating unforgettable experiences for our current and future members. Your days will be a dynamic blend of warm greetings, epic high fives, mastering the art of phone etiquette, guiding new members through sign-ups and tours, and, of course, ensuring our space sparkles with cleanliness.

• Provide a welcoming experience for every Chuze member and guest by sharing information about memberships, fitness programs, amenities, equipment, and engaging club tours
• Ensure the club looks its best by completing and coordinating daily cleaning tasks to maintain an exceptionally clean and inviting space for members
• Support front desk operations by assisting with memberships, retail sales, member check-ins, and phone inquiries
• Resolve member questions related to accounts, billing, and club services, partnering with leadership when additional support is needed
• Prepare and serve smoothies (at clubs with Chuze Blends)
• Support a seamless member experience by upholding Kids Club standards and assisting with Kids Club operations as needed, fostering collaboration and ensuring exceptional service for families

• Free MAX Chuze Fitness membership
• 401k
• Discounts on all Chuze retail and Chuze Blends purchases
• Chuzer Referral Incentive Program
• Free First Aid/CPR and food handler certifications
• Engaging and dynamic work environment with growth opportunities

Excellent customer service, communication, and interpersonal skills over the phone and in person

Team-based mindset with the capacity to receive and deliver feedback

Strong attention to detail and multitasking skills

Ability to work varied hours, weekends, and opening/closing shifts regularly or as needed

• Previous customer service experience
• High school graduate or equivalent
• Bilingual

Ability to read, write, and communicate clearly in English

Ability to walk, bend, kneel, reach, and perform repetitive arm and hand movements

Ability to stand for extended periods

Ability to operate a telephone, computer, and other standard office equipment

Ability to safely lift and carry up to 50 pounds independently and heavier loads with assistance when needed

Due to the nature of this role, the selected candidate must be able to pass a criminal background check.

No. Travel for training may be required

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.