Loan Processor

We are seeking an experienced Mortgage Loan Processor who thrives in a fast-paced environment and is passionate about delivering an exceptional borrower experience. This role will partner closely with a dedicated Loan Originator (LO) and play a critical role in ensuring loans move efficiently from application through closing.

The ideal candidate is highly detail-oriented, proactive, and comfortable working directly with borrowers while managing complex loan files and changing mortgage guidelines.

Key Responsibilities

• Review and evaluate new loan files within 48 hours to ensure proper structure and complete disclosures.
• Analyze income, assets, credit, and supporting documentation within 24 hours of receipt.
• Prepare and submit complete, accurate loan packages to underwriting.
• Proactively clear underwriting conditions and keep loans on track to meet contract and rate lock deadlines.
• Maintain an organized and accurate pipeline within Encompass .
• Communicate regularly with borrowers, loan originators, underwriters, and other stakeholders throughout the loan process.
• Manage a pipeline of approximately 25–30 active loans while maintaining accuracy, attention to detail, and excellent customer service.
• Support a dedicated Loan Originator, requiring the ability to manage more complex transactions and provide a high level of individualized attention.

Required Qualifications

• Current experience as a Mortgage Loan Processor .
• Hands-on experience with Encompass (required).
• Strong understanding of current mortgage guidelines, documentation requirements, and underwriting processes.
• Exceptional attention to detail and organizational skills.
• Outgoing, customer-focused personality with the ability to build rapport with borrowers.
• Proven ability to prioritize tasks and manage multiple deadlines in a high-volume environment.
• High School Diploma or equivalent required.

Preferred Experience

• Experience processing a variety of residential mortgage products.
• Strong communication skills and ability to work collaboratively with loan originators and underwriting teams.
• Demonstrated success managing a pipeline while maintaining quality and compliance standards.

What We're Looking For

• Detail-oriented and process-driven.
• Proactive communicator who keeps borrowers and partners informed.
• Adaptable professional who stays current with evolving lending guidelines.
• Team player who takes ownership and ensures loans move smoothly through the process.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.