Senior Service Analytics & WFM Lead
Monzo
Monzo is seeking a Senior Service Analyst for a 12-month fixed-term contract to optimize customer operations staffing. You will own data-driven insights, build independent MI and Looker dashboards, and automate processes to support executive decision-making. You will contribute to executive reporting, feature dynamic burndown plans, and collaborate with Global Ops to align performance expectations across domains. #J-18808-Ljbffr Monzo
Vacancy posted 2 days ago
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