Aloft Houston Shenandoah - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it's a quick question or a big request, you're all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether it's chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you're already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us! Cosmopolitan Hotel with an urban vibe. Ideally located in The Woodlands, TX hotel area, the brand new Aloft Houston Shenandoah offers a more savvy experience for the modern traveler. Surrounded by shopping, entertainment and major businesses, this hotel near The Woodlands, TX offers convenient access to everything you need. Meet and mingle with friends at our W XYZ bar, grab a sweet, savory, or healthy snack from Re:fuel by Aloft, our 24-hour pantry, or play in our Re:mix lounge. Breeze into one of our spacious rooms, featuring contemporary dcor, complimentary Wi-Fi and pillowtop mattresses. Our plug and play connectivity station charges all of your electronics and links to the 55" LCD TV, maximizing work and play. Hosting an upcoming meeting celebration? Our adaptable event room offers tasteful designs along with high-performance AV equipment and Wi-Fi access. Whether traveling for business or pleasure, Aloft Houston Shenandoah offers a refined experience you won't soon forget.