Solar PV Diagnostics Technician

Job Description

Job Description

Is This You?

• Do you quickly turn low-production alerts into concrete fixes?
• Can you pinpoint why an inverter gateway won’t talk to the system?
• Have you revived a site by swapping a failed microinverter or addressing storage hiccups?

If so, you’ll thrive in this PV diagnostics role focused on swift, accurate field resolutions.

Your Impact

• Diagnose and resolve PV performance issues, including production shortfalls
• Troubleshoot gateway/inverter communication problems
• Identify and remedy microinverter failures
• Assess and improve battery/storage performance
• Handle roof leak-related service in line with SOP
• Complete warranty-driven service visits
• Execute basic onsite testing and system verification
• Support removal and reinstall (R&R) work when needed

In the Field

• Perform onsite inspections and service calls
• Assist with site surveys as required
• Capture photo evidence and detailed notes for every visit
• Communicate findings clearly to internal teammates

Tools & Workflow

• Track jobs and update statuses using ServiceTitan or similar software
• Maintain accurate service documentation and close-out notes
• Coordinate with fellow technicians, vendors, and office staff

Occasional Cross-Trade Support

• Perform light, non-licensed electrical tasks
• Coordinate generator or surge-related service actions
• Support general service team needs

Minimum Qualifications

• 1–3 years of residential solar experience: install, service, or troubleshooting
• Working knowledge of PV components and typical service issues
• Proven field troubleshooting and problem-solving skills
• Strong documentation and communication capabilities

Preferred Qualifications

• ServiceTitan (or equivalent) familiarity
• Electrical experience (highly valued)
• R&R project background
• Site survey experience

Certifications That Stand Out

• Enphase
• Tesla Powerwall
• Generac PWRcell
• Qcells
• SolarEdge

Bring your diagnostic mindset and help customers get the most from their solar investment.