Customer Service Assistant (CSA)

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Lidc: This cookie is used to optimize data center selection and expires after 24 hours.Customer Service Assistant (CSA) page is loaded## Customer Service Assistant (CSA)locations: San Antonio, TX, USAtime type: Temps pleinposted on: Offre publiée il y a 8 joursjob requisition id: R0099069We’re looking for motivated, engaged people to help make everyone’s journeys better.**Job Summary:**A Customer Service Assistant (CSA) is responsible for loading equipment onto trucks, guiding the Customer Service Representative (CSR) to aircraft, and moving equipment from the truck to the aircraft galley.**Main Duties and Responsibilities:*** Assists Customer Service Representative (CSR) in catering aircraft* Guides Customer Service Representative (CSR) to aircraft safely and accurately* Quality checks on all assigned flights* Adds or subtract meals for assigned flights* All activities must be accomplished according to customer guidelines and while adhering to safety regulations* Follows directions* Works as a member of a team* May be required to complete pre-trip truck inspection as directed* Additional duties may be assigned as deemed necessary by management**Qualifications****Education:*** High School Diploma or GED preferred**Work Experience:*** Up to one-year experience preferred**Technical Skills:** (Certification, Licenses and Registration)* Current U.S. driver's license**Language / Communication Skills:*** Must be able to read and write to complete required forms* Communicate effectively with supervisors and co-workers**Requirements of the Job:*** Work assigned schedule which may vary and could include weekends and holidays* Works overtime when required* Arrives to work on-time* Must comply with Company Policies* Completes paperwork and related administrative duties* Must be 18 years of age**Work Environment*** Will be exposed to extreme temperature changes and noise* Majority of duties performed outside in all weather conditions* Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift* Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours* Must be able to work at heights up to 25 feet or more depending upon aircraft**Demonstrated Values to be Successful in the Position**Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:* We treat each other with respect and we act with ***integrity**** We communicate and keep each other informed* We put our heads together to problem solve and deliver ***excellence*** as a team* We have ***passion*** for our work and we pay attention to the little details* We foster an environment of ***accountability***, take responsibility for our actions and learn from our mistakes* We do what we say we will do, when we say we are going to do it* We care about our coworkers, always taking an opportunity to make someone’s day better*The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.**gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.**For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:** This facility is a union work environment; there is a one-time union initiation fee of $30.00 then there is a monthly union dues of $30.00 will be deducted after 90 days (probationary period).Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract.Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period.## We are accepting applications for this position on an ongoing basis.## ***For California Residents, please clic**k to* *view our California privacy notice.***If you want to be part of a team that helps make travel and culinary memories, join us!gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment.For further information, please visit . #J-18808-Ljbffr gategroup