Computer Operations Specialist- Hybrid (Rotating Shift)

Computer Operations SpecialistAt Emprise Bank, everything we do is focused on empowering people to thrive. We proudly work to provide an extraordinary customer experience to help our customers achieve their goals.We are currently seeking a Computer Operations Specialist to join our team. This role is an integral part of our technology team and will be responsible for ensuring that our computer systems are effective and efficient at all times.A successful candidate will have:Exemplary customer service experienceCritical and analytical thinking skillsConfident and articulate written and verbal communications skillsInitiative and strong work ethicTechnical problem resolution skillsStrong attention to detailThe ability to treat highly confidential information with utmost urgencyAn understanding of and commitment to our valuesAttitude and aptitude to engage in continuous developmentEssential functions of the role:Identify and correct file and system errorsDevelop and maintain jobs within automated file-movement softwarePerform data processing operations according to a business production schedulePerform backup procedures to reduce the risk of data lossCollaborate with Programmers, Systems and Business Analysts to coordinate testing environments and resolve system problemsMaintain and manage processing logs and run procedure manualsTroubleshoot problems for usersNotify Programmers, Systems and Business Analysts personnel of system malfunctionsMonitor jobs controlled by an automated scheduling system to include building and editing jobs from the schedulerMonitor and/or perform the running of system and application updates and notify appropriate personnel of exceptions (ex: batch processing errors)Manually submit batch processing jobsRun application performance management scansProcess phone requestsProvide support during business continuity exercisesResponsible for all system and network availabilityOther duties as assigned within the scope and responsibility of the jobRequirementsCollege Degree or level of education that, together with industry experience, enables the applicant to meet the job requirements2-3 years experience with basic office products, mainframe systems, network methodology, operating systems, applications, current hardware, best practice protocols and standards requiredFamiliarity with programming languages Python, Java or SQLBenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.To learn more, please visit our website at Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Emprise Bank