Supervisor

About the Company

Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America's largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations, and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market.


Connect America has been recognized as one of Philly Happening's Best Places to Work. Our award-winning customer service team has received the Best Service Award from Today's Caregiver. In addition, our healthcare division was named Top Ten Home Healthcare Solutions Provider in 2019 & 2020.

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.

Our headquarters are located close to the city of Philadelphia, in Bala Cynwyd, PA. Learn more at

Purpose: Supervisory role ensuring employees performance meets company goals and standards. This position will require communication and reporting to employees, managers, and the business on goals, objectives, progress and roadblocks. It will also require training and implementing process improvements, setting standards, performance evaluations, assigning assignments, providing feedback and following through with employees, while ensuring employees have the tools to perform their assignments. This position will require the ability to be organized, multitask, enforcement, and have outstanding verbal and written communication skills


Essential Functions

• Must obey and enforce safety/business rules and regulations.
• Supervise the day-to-day operations and workflow.
• Set expectations for employees and teams.
• Must be able to provide guidance and feedback to employees and follow through.
• Develop and/or implement strategies to better reach and exceed goals.
• Communicate clear instructions and goals to the teams.
• Excellent verbal and written communication to employees and the business.
• Actively participate and engage with operations.
• Ensuring goals are met and employees are productive.
• Assigning tasks and following through to completion.

The qualities of a supervisor include but are not limited to:

• Delegation of tasks and assignments
• Ability to accept and deliver positive and negative feedback, and constructive criticism.
• Positive attitude and personable
• Solid time management skills
• Ability to multitask.
• Ability to lead by example
• Ability to learn, accept, and adopt to change.
• Ability to work under pressure, meeting goals and deadlines.

Requirements, Knowledge, Skills, Abilities & Experience for the position:

• High School diploma/GED
• Intermediate knowledge of Microsoft products.
• Knowledge/Experience with MS Dynamics is a plus.
• Ability to move product to different locations digitally and physically.
• Inventory control / Cycle Count experience.
• Ability to sit and/or stand for long periods at a time.
• Ability to lift approximately 75lbs and/or utilize proper equipment (hand truck, carts, additional people) to move heavy items.
• Navigate change well including but not limited to leading different teams in the warehouse.
• Participate with and lead people.
• Follow and enforce rules fair and equally.
• Solid written and verbal communication skills.
• Ability to multitask.

This is an on-site position in our Fountain Inn, South Carolina Distribution Center. It is full-time Monday-Thursday 3pm-1:30am shift.

Lifeline Systems Company is a drug-free workplace and an Equal Opportunity Employer. We participate in the E-Verify program in our hiring practices to achieve a lawful workforce.