Records Manager

Level Legal owns federal records management for its HHS/ORR UAC Legal Services PMO. This mid-level resource is responsible for the complete case file lifecycle — compilation, closure, and secure storage — and for the physical packaging and shipment of records to the ORR Federal Records Center in strict accordance with NARA specifications. The Records Manager also administers litigation holds, ensuring program records are preserved, retrievable, and defensible at all times. This is a remote position.

KEY RESPONSIBILITIES

• Manage the end-to-end case file lifecycle: compilation, indexing, quality check, closure, and secure storage of records supporting the UAC program.
• Prepare, physically package, and ship retired records to the ORR Federal Records Center in full compliance with NARA records transfer specifications (container standards, labeling, SF135 transmittals, and shipment scheduling).
• Administer litigation holds: issue, track, and release holds; coordinate with Level Legal and HHS counsel; document chain of custody for held records.
• Maintain the program’s records inventory, retention schedule mapping (NARA-approved schedules / HHS records schedules), and disposition logs.
• Operate and enforce document control in the program’s electronic repositories (SharePoint and connected systems), including access controls and version integrity.
• Support audits, FOIA-related searches, and agency data calls by locating and producing records accurately and on time.
• Develop and maintain records management desk procedures, filing plans, and training materials for PMO staff and subcontractors.
• Ensure all records handling complies with HHS privacy requirements and Level Legal information-security policy; report and remediate any mishandling.
• Coordinate physical shipment logistics (secure transport, tracking, receipt confirmation) with the Federal Records Center.