Customer Service Representative

Job Description

Job Description

Savvy Staffing is seeking a dependable, organized, and customer-focused Customer Service Representative to join our team!

The ideal candidate will provide exceptional customer support while handling clerical and administrative responsibilities in a fast-paced environment. This role requires excellent communication skills, strong computer proficiency, and the ability to multitask while maintaining accuracy and professionalism.

Shift

• 1st and 2nd available!

Responsibilities

• Respond to customer inquiries via phone, email, and in person in a professional and timely manner.
• Process and verify customer orders, invoices, receipts, and purchase orders.
• Investigate and resolve order discrepancies, shipment issues, and billing concerns.
• Maintain accurate customer records and update information in company databases.
• Coordinate with internal departments to ensure customer needs are met efficiently.
• Prepare, organize, and file customer documentation and transaction records.
• Perform data entry, generate reports, and assist with general administrative tasks.
• Maintain confidentiality and accuracy when handling sensitive customer information.
• Provide outstanding customer service while building positive relationships with customers.

Qualifications

• 1–2 years of customer service, administrative, or clerical experience preferred.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and data entry systems.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to prioritize tasks and work efficiently in a fast-paced environment.
• Positive attitude with strong problem-solving skills.
• Ability to work independently as well as part of a team.
• High school diploma or GED required.