Senior Director, Data Engineering - Slack

About Salesforce

Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

What You’ll Build (Transform)

• Architect the data layers agents rely on—Design and ship data APIs, MCP servers, and semantic interfaces that let AI agents (Slackbot AI, internal coding agents, customer-built Agentforce agents) query, reason over, and act on Slack's data autonomously
• Transform the semantic layer—Evolve our metrics platform from a human-query tool into a machine-readable knowledge that agents can navigate, with governed metric definitions, lineage, and natural-language access patterns
• Build real-time data products—Move beyond batch analytics to streaming data infrastructure that supports sub-second agent decision-making, real-time experimentation, and low-latency retrieval
• Ship agentic analytics tooling—Create the next generation of self-serve analytics where AI agents draft queries, detect anomalies, generate insights, and surface recommendations — replacing manual dashboard-watching with proactive, agent-driven intelligence
• Establish AI-native observability—Instrument the data stack with LLM-aware tracing (OpenTelemetry GenAI conventions), token/cost attribution, and quality metrics that treat AI agents as first-class consumers of data infrastructure
• Drive the Data MCP strategy—Own the vision for how Slack’s data warehouse, metrics layer, and analytics tools are exposed to AI agents via MCP servers, making Slack's data the most agent-accessible enterprise dataset in the industry

What You’ll Run (Operate)

• Own and unify the Data Engineering roadmap across infrastructure, ingestion, data governance, tooling, semantic layer sub-teams
• Serve as the DRI for data engineering, representing data engineering in leadership planning and resolving cross-team priority conflicts
• Partner directly with the Data Science & Analytics organization — establishing and running an effective operating model
• Set data freshness SLAs, warehouse reliability, and cost optimization standards across ingestion and infrastructure teams and ensure the data platform meets those standards and goals
• Build and scale engineering capacity — hire, develop and retain top EM and senior IC talents
• Champion a strong data engineering identity and culture
• Partner with product, infrastructure, and DevXP leadership on cross-cutting initiatives

Minimum Qualifications

• 10+ years of experience in data engineering, data platform, or infrastructure engineering roles, including 5+ years in engineering leadership at the Director level or above
• Proven track record building and scaling data platforms (ingestion pipelines, warehousing, semantic/metrics layers) at consumer or enterprise SaaS scale
• Experience leading through organizational change — team consolidations, re-orgs, or multi-team integrations
• Demonstrated success partnering with Data Science / Analytics leadership as a peer stakeholder
• Strong track record of hiring, developing, and retaining engineering managers and senior ICs
• Excellent cross-functional communication skills, with experience presenting technical vision and strategy to executive stakeholders
• A related technical degree required

Preferred Qualifications

• Experience building data platforms that serve AI/ML workloads — not just dashboards and reports, but data infrastructure optimized for model training, feature serving, RAG retrieval, or agent-driven queries
• Hands‑on understanding of how LLMs and AI agents consume data — including semantic layers, embeddings, vector search, tool‑use patterns (MCP, function calling), and structured vs. unstructured data access
• Experience with agentic systems, AI‑assisted analytics, or building developer tools powered by AI (e.g., AI coding assistants, automated data quality, natural-language-to-SQL)
• Track record shipping data-as‑a‑product — APIs, SDKs, or self‑serve platforms where internal or external developers are the primary consumers
• Experience operating a “pod” or embedded working model that pairs engineering with data science/analytics
• Familiarity with modern data stack components: warehouse infrastructure, streaming ingestion, semantic/metrics layers (governance, OLAP systems, Airflow‑like orchestration)
• Experience running experimentation platforms and A/B testing infrastructure at scale

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• an employee stock purchasing program

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.

Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.