Back of House Shift Leader

Shift Leader

A Shift Leader must have chick fil a experience and is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and leads with a servant’s heart. They take pride in food safety, accuracy, and operational efficiency, while fostering a supportive and productive kitchen environment.

Shift Leaders are responsible for supporting senior leadership in executing daily kitchen operations and holding team members accountable for each component of Operational Excellence, particularly in the areas of speed, accuracy, food safety, and quality. Their two main areas of focus are ensuring the kitchen runs effectively by completing essential operational tasks and coaching/developing team members to reach their full potential.

They lead by example, setting the tone for professionalism, teamwork, and a sense of urgency. Shift Leaders maintain high food safety and cleanliness standards, ensure smooth coordination with Front of House, and keep kitchen operations running efficiently during their shifts.

Position Type:

• Full-time - Morning and Day Shifts

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Leader Responsibilities:

• Participate in operationally running day-to-day kitchen activities in a high-volume, fast-paced restaurant
• Ensure all food safety and quality standards are met consistently
• Assist in training new kitchen team members, set the tone for each shift, and serve as a role model for the team
• Foster a positive, supportive, and efficient work environment
• Open and/or close the kitchen, lead shifts, and serve as a key holder
• Maintain accurate counts for inventory and supplies, completing end-of-day kitchen checks and reports
• Demonstrate excellent communication skills, both written and spoken, to ensure smooth coordination with team members and leadership
• You will be required to pay for your first uniform.

Qualifications and Requirements

• Previous leadership or supervisory experience preferred (Shift Lead, Crew Lead, Supervisor, Team Lead, Restaurant Manager, or Assistant Manager)
• Excellent communication and interpersonal skills to work effectively with kitchen team members and leadership
• Ability to work in a high-volume, fast-paced kitchen environment and make quick, informed decisions
• Strong work ethic, dependability, and a positive attitude
• Commitment to Chick-fil-A’s values and mission
• Maintain a friendly, professional demeanor with team members at all times
• Strong people skills with a desire to support, train, and develop kitchen team members
• Reliable transportation
• Commitment to maintaining superior food quality, safety, and operational standards
• Ability to work in a collaborative team environment with shared ownership and responsibility
• Ability to address team member behavioral and performance issues professionally and constructively

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.