Social Worker III - Intake/After Hours

Social Worker III – Intake/After Hours

The Social Worker III – Intake/After Hours supports the Department of Social Services' Intake and After Hours Units by providing coverage for both Adult and Child Protective Services during late-afternoon and evening hours. The schedule for this position is Monday through Friday, 1:00 PM to 9:30 PM. The Department of Social Services is mandated to provide social work services to the community 24 hours a day, 7 days a week, and this position is critical to assisting the Department in meeting that mandate and ensuring seamless service delivery. Job responsibilities include:

• Provide intake coverage during business hours and respond to all after-hours calls under the supervision of the On-Call Supervisor.
• Assess the safety of children and adults and take appropriate action in accordance with agency policy.
• Initiate new and existing Adult and Child Protective Services reports.
• Conduct follow-up home visits, interviews, and assist with case initiations as requested.
• Complete agency Hot Sheet and courtesy requests for all program areas; assist primary after-hours social workers as needed.
• Maintain high standards for all records; documentation must be completed within 24 hours of contact, and daysheets must be submitted daily.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of child welfare policies and legal mandates
• Knowledge of social work, practices, and principles
• Working knowledge of Microsoft Office Suite General computer knowledge and ability to learn and navigate various programs and databases
• Excellent customer service skills
• Ability to prioritize tasks and reassess as priorities change in a fast-paced environment
• Ability to de-escalate upset clients / remain calm in stressful situations Strong written and oral communication skills

Other Information:

• Willingness to work in a fast paced, challenging environment that offers opportunities to grow both personally and professionally
• Have a desire to create a positive impact on adults, children and families living in our community
• Ability to interpret and apply state and agency policies and procedures with the goal of meeting the needs of the community
• Capacity to work and thrive in a team environment

There will be a significant amount of time spent in family homes and in the community. Must be available to work during emergency situations.

Education and Experience:

• Master's degree in social work from an accredited school of social work; or
• Bachelor's degree in social work from an accredited school of social work and completion of the Child Welfare Collaborative (Child Welfare positions only); or
• Bachelor's degree in social work from an accredited school of social work and one year directly related experience; or
• Master's degree in a human services field and one year of directly related experience; or
• Bachelor's degree in a human services field from an accredited college or university and two years directly related experience; or
• Bachelor's degree from an accredited college or university and three years of directly related experience; or
• An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Please submit a copy of college transcripts with application

Physical Requirements:

Must be physically able to operate a variety of office equipment. Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pound of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information:

Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law.

Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States.

All positions with Brunswick County require a valid driver's license and candidates must be current on Brunswick County taxes. Offers of employment are contingent upon successful completion of a pre-employment background check and drug screening. For positions requiring work with children, selected candidates will be required to submit fingerprints to the North Carolina State Bureau of Investigation (NCSBI) for a pre-employment criminal history record check in accordance with G.S. 153A-94.2(b).