Remote Workforce Planning & Analytics Specialist
Full-time
Sun-Chemical
Sun Chemical is seeking a Workforce Analyst to drive real-time operations and analytics for a 50+ person Customer Service team. You will monitor call volumes, manage schedules, forecast demand, and provide actionable insights to improve service levels and efficiency.
You will collaborate with cross-functional groups, coordinate IT support, and maintain accurate workforce data to support planning and reporting.
#J-18808-LjbffrVacancy posted more than 2 months ago
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