Estate Manager
StevenDouglas
Estate Manager - Manhattan & Hamptons, NY
Please note: this search is specifically for an established Estate Manager with significant experience operating at this level; candidates whose experience is primarily at the Household Manager level will not be considered.
Position Overview
We are seeking a highly experienced Estate Manager to oversee two significant private residences in Manhattan and the Hamptons.
This is a senior-level position requiring 10+ years of experience managing complex UHNW estates and household teams. The residences regularly host high-profile events and distinguished guests, requiring exceptional discretion, attention to detail and consistently high
service standards.
The Estate Manager will take ownership of the day-to-day operation and readiness of both properties, moving seamlessly between Manhattan and the Hamptons.
Key Responsibilities
- Oversee all daily operations, maintenance and presentation of both residences.
- Manage seasonal opening/closing of the Hamptons property and ensure both homes are maintained to exceptional standards.
- Lead and schedule household staff, including housekeepers, chefs and grounds personnel.
- Establish and maintain consistent five-star service standards across the household.
- Manage contractors, vendors, landscapers, pool services and other specialist providers.
- Oversee renovations, capital projects, property inspections and preventative maintenance.
- Manage household budgets, expenses, invoices and property inventories.
- Oversee smart-home technology, AV, security and other residential systems.
- Coordinate household operations surrounding high-profile events, formal entertaining and private guests.
- Partner with HR on staff onboarding, training, payroll and performance matters.
- Work closely with the Head of Security on property protocols and emergency procedures.
- Maintain strict confidentiality regarding the principals, residences, guests and household activities.
Candidate Profile
- 10+ years of Estate Management experience within sophisticated UHNW private households is required.
- Significant experience managing large residences, multiple properties and household teams.
- Strong knowledge of luxury residential operations and five-star private service.
- Experience supporting high-profile principals and significant private entertaining strongly preferred.
- Hands-on, proactive and able to manage multiple competing priorities.
- Exceptional attention to detail, communication and organizational skills.
- Strong technology, budgeting and vendor-management capabilities.
- Polished, discreet and calm under pressure.
- Flexibility and a 24/7 service mentality appropriate for a senior private Estate Manager.
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