Distillery Experience Guide
$19 per hourSagamore Whiskey, LLC
Job Description
Job Description
About the Company
Sagamore Spirit is today part of the Disaronno Intl. portfolio, managed by ILLVA Holding group, among the biggest players in the global branded spirits industry, with a portfolio of premium and super premium brands, marketed and distributed in over 150 markets around the world, with leading positions in Europe and the Americas.
- Learn the Sagamore Spirit brand story, product assortment, and distillation process to be able to share that information with visitors
- Assist guests during the shopping and checkout process in the Visitors Center
- Ensure tasting rooms are prepped accurately and on-time for guests
- Help guests make reservations and check-in for tours and events
- Memorize and retain the Sagamore Spirit Tour Script to provide engaging and accurate tours and tastings
- Provide exceptional customer service and hospitality to ensure our visitor experience is second to none
- Assist with monthly inventory audits
- Work periodically at off-campus events promoting the brand
- Represent and uphold the Sagamore Spirit brand values in all interactions with teammates and guests, both on and off the distillery campus
- Operate the store operating system accurately on a daily basis
- Exhibit a passion for the brand
- Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Ensures excellent visitor engagement
- Public Speaking – Can present confidently in front of large groups; Can answer questions in a professional manner; Can speak loudly and clearly; Can fluctuation inflection and rate to engage audiences
- Dependability - Follows instructions; Responds to management direction; Keeps commitments
- Over the age of 21
- Six months – One year of customer service experience
- Availability including nights, weekends, and holidays
- Willingness to work a flexible schedule due to the needs of the business
- Must be able to travel regionally, if necessary
- Must be able to lead and speak in front of large groups of people
- Exceptional team player with excellent interpersonal skills
Compensation:
Starting rate: $19/hour
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Vacancy posted 14 days ago
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