Customer Service Clerk
fox-bros-piggly-wiggly
Fox Bros. Piggly Wiggly is a 100% employee owned grocery chain with 10 locations in southeastern Wisconsin.We have been awarded "Top Workplace" by the Milwaukee Journal Sentinel for severalyears in a row.Here is a snapshot of the duties you can expect:
SCOPE OF POSITION:
Reporting directly to the Customer Service Manager, provides superior service to customers and employees of Fox Bros.BASIC FUNCTION:
Perform administrative, customer service and general housekeeping functions to ensure the front end of the store is well maintained, safe and running efficiently.POSITION SKILLS AND REQUIREMENTS
Core Position Requirements- Possess and maintain positive communication and customer relation's skills.
- Embrace and live our Company Mission Statement.
- Display and maintain our SOUP commitment- "Sense Of Urgency Please."
- Be a team player and be flexible, versatile, supportive, positive, do one's fair share and not display it's a "not my job mentality".
- Meet and maintain position availability, attendance and punctuality expectations.
- Able to work efficiently/effectively in a fast paced multi-changing work environment and embrace change.
- Remember image is vital -therefore, good hygiene, wearing appropriate company apparel, name tag, hair nets where designated, and a smile is required.Remember, "Beat the Greet".
- Meet position productivity, accuracy, and quality, dependability and physical requirements.
- Abide by company and department policies, practices and procedures.
- Understand that one's work schedule continues to be based upon store needs, the season, and includes working holidays, weekends, and varied work schedules and/or shifts, as warranted.
- Previous experience working as customer service in a retail/grocery environment.Prior experience working as a Front End Associate for Fox Brothers Piggly Wiggly is most desirable.
- Able to perform department operations, practices and procedures within a retail/grocery environment.
- Be self-directed, results oriented, project a positive business image and lead by example.
- Good attention to detail and follow through skills.
- Good customer relations' skills.
- Meet department productivity, policy, standard operating procedures, quality and safety requirements.
- Works efficiently with weights, measures, scales and tally unit product retail prices
- Do basic computer entries required for this position.
- Operate department equipment in a safe and efficient manner. (Must be 18 years of age to operate certain department equipment.)
- Work hours required. This includes flexible shift schedules, overtime and weekends required.
- Meet physical requirements.
EQUIPMENT/TOOLS OPERATED
Proficient skills in operation of scanners, cash registers, calculator and basic office equipment such as a fax, copier, etc. #J-18808-Ljbffr fox-bros-piggly-wigglyVacancy posted 3 days ago
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