Volunteer Coordinator

Lifelong is a community health organization on a mission to make health and food accessible. We remove barriers to health with relentless compassion so that no one faces illness and injustice alone.

We lead with heart . Our respect for people drives our mission. For 40 years, Lifelong has fought health inequities so that everyone has the opportunity to thrive. Our comprehensive services include food and nutrition, healthcare navigation, aging and disability support, and connection to housing and other vital resources.

Position Overview:

The Volunteer Coordinator serves as the primary point of contact for Lifelong's volunteer program, overseeing volunteer recruitment, engagement, scheduling, communications, recognition, and retention. This role builds meaningful relationships with volunteers while partnering closely with Food and Nutrition leadership to ensure volunteer resources effectively support program operations.

The Volunteer Coordinator plays a key role in delivering an exceptional volunteer experience that advances Lifelong's mission. Success in this position requires excellent customer service, outstanding organizational skills, attention to detail, strong communication abilities, and the capacity to manage multiple priorities in a dynamic environment.

This regular, full-time, non-exempt, union role is based in the Georgetown neighborhood of Seattle, with onsite presence required 08:30AM - 5PM Monday - Friday.

Essential Duties:

Volunteer Recruitment & Engagement

• Develop and implement community outreach and recruitment strategies to achieve annual volunteer engagement goals.
• Recruit, onboard, orient, schedule, and retain individual and group volunteers.
• Serve as the primary liaison for volunteers, providing timely communication, support, and recognition throughout the volunteer lifecycle.
• Foster meaningful volunteer engagement by helping volunteers understand the impact of their service on Lifelong's mission.
• Coordinate volunteer training, appreciation activities, surveys, and ongoing communications.
• Maintain a visible and welcoming presence for volunteers at Lifelong's Georgetown Food and Nutrition facility.
• Partner with Food and Nutrition managers to address volunteer performance concerns, including coaching, corrective action, and volunteer dismissal when appropriate.

Program Coordination

• Collaborate with Food and Nutrition Department managers to align volunteer scheduling with operational and program needs.
• Maintain collaborative working relationships across departments to support a positive and productive volunteer experience.
• Execute responsibilities in accordance with organizational priorities and established procedures.

Program Administration

• Maintain accurate volunteer records, program data, and prospect information in the Volgistics database.
• Coordinate and maintain volunteer schedules and organizational calendars for community and corporate volunteer activities.
• Produce reports and complete timely data entry to support program evaluation and operational effectiveness.
• Ensure compliance with organizational documentation, confidentiality, and data collection standards.
• Perform other duties as assigned.

Core Competencies:

Communication

• Exceptional written and verbal communication skills with the ability to clearly convey information to diverse audiences.
• Skilled at connecting volunteers to the organization's mission through engaging and thoughtful communication.

Relationship Building

• Build positive, collaborative relationships with volunteers, staff, community partners, and stakeholders.
• Demonstrate professionalism, empathy, diplomacy, and cultural humility in all interactions.

Organization & Project Management

• Effectively manage multiple priorities, deadlines, and projects in a fast-paced environment.
• Demonstrates strong planning, organization, and follow-through.

Adaptability

• Thrives in a changing environment and responds effectively to shifting priorities.
• Works both independently and collaboratively as part of a team.

Technology

• Proficient with Microsoft Office Suite.
• Experience with volunteer management software, preferably Volgistics, or the ability to quickly learn new systems.

Education & Experience:

Required

• One (1) to three (3) years of customer-facing or community engagement experience.
• Excellent organizational, interpersonal, and communication skills.
• Strong attention to detail and ability to manage multiple competing priorities.
• Demonstrated commitment to providing outstanding customer service.

Preferred

• Experience coordinating or working with volunteers.
• Experience using Volgistics or similar volunteer management software.
• Commitment to diversity, equity, inclusion, and belonging, with an understanding of how these values strengthen volunteer engagement.
• Experience working with diverse communities and individuals from a wide range of backgrounds.
• Passion for advancing social justice and creating welcoming, inclusive environments.

Benefits:

• Comprehensive medical, dental, and vision benefits
• Generous vacation (3 weeks your first year), sick leave, and 2 personal days a year
• 401(k) match
• Flexible spending accounts
• Life insurance options
• Long term disability
• Mass transit subsidy
• 15 paid holidays per year

Work Environment:

• This position requires prolonged periods of sitting at a desk and working on a computer. The role may also involve frequent standing, walking, bending, and reaching. Employees must be able to occasionally lift up to 20 pounds to move office supplies or equipment. Depending on organizational needs, work may be performed in office, kitchen, or warehouse settings and may at times involve exposure to outdoor weather conditions or loud noises.
• All positions that involve in person work with clients are required to undergo a TB test within 30 days of starting employment and annually, or as required by program.
• Any offer of employment is contingent upon passing a criminal background check. Some programs may require additional background checks or frequency.

About Lifelong:

Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone.

We lead with heart . Our respect for people drives our mission. For 40 years, Lifelong has fought health inequities so that everyone can have the opportunity to thrive. Our comprehensive services include food and nutrition, healthcare navigation, aging and disability support, and connection to housing and other vital resources.

We are looking for passionate, dedicated people to join our talented team and make real, meaningful changes in the daily lives of those living with chronic and life-threatening illnesses in their community.


Lifelong offers exceptional benefits, including paid time off, medical and dental coverage in addition to a balanced work-life integration.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lifelong, we are dedicated to building a diverse, equitable, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

EEO Statement:

Lifelong is committed to creating an accessible, supportive environment and experience that recognizes diversity and cultural competence as integral components of what we do.

We are an Equal Employment Opportunity Employer and as such, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

DISCLAIMER: INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are an integral part of a compensation system, effective performance review system, related promotion, transfer, layoff, etc. decisions.


All descriptions have been reviewed to illustrate the job functions and basic duties, in addition to peripheral tasks or that could generally be considered as other duties as assigned.

In no instance, however, should the duties, responsibilities and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the positions.