Assistant General Manager

Job Description

Job Description

About the Role:

Rusty Hooks Dockside Grill is looking for a driven and experienced Assistant General Manager to join our team in the charming coastal town of Southport, NC. This is an exciting opportunity to step into a leadership role where you'll help shape the guest experience and keep daily operations running smoothly. If you thrive in a fast-paced environment and love being part of a tight-knit team, we want to hear from you!

Responsibilities:

• Support the General Manager in overseeing daily restaurant/business operations
• Lead, coach, and motivate front-of-house and back-of-house staff to deliver exceptional service
• Manage scheduling, staffing levels, and labor cost controls
• Ensure compliance with health, safety, and sanitation standards
• Handle guest relations, resolve complaints, and maintain a positive dining experience
• Assist with inventory management, ordering, and vendor relationships
• Monitor financial performance including sales reporting and cost management

Requirements:

• 2+ years of restaurant or hospitality management experience required
• Proven leadership skills with the ability to manage and develop a team
• Strong knowledge of food & beverage operations and industry best practices
• Experience with POS systems, scheduling software, and inventory management
• ServSafe certification or ability to obtain upon hire
• Excellent communication, problem-solving, and organizational skills
• Flexible availability including nights, weekends, and holidays

About Us:

Rusty Hooks Dockside Grill is a beloved local staple nestled between Southport and Oak Island, NC, known for delivering great food, good vibes, and genuine coastal hospitality. Our guests keep coming back for the welcoming atmosphere and quality experience we consistently deliver. We take pride in building a team that feels like family — and we invest in the people who help make Rusty Hooks a special place.