Senior WFM Systems Analyst — Forecasting & Scheduling
Brobston Group
Brobston Group is seeking a Workforce Management Systems Analyst to oversee the implementation, maintenance, and optimization of workforce management tools within the Client Relations Center. This role supports forecasting, scheduling, and capacity planning to balance staffing efficiency with excellent client service. Responsibilities include maintaining WFM systems, managing labor models and schedules, analyzing forecasts and service levels, and communicating risks and corrective actions to #J-18808-Ljbffr Brobston Group
Vacancy posted 1 day ago
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