Food Pantry Program Assistant

We all face challenges and transitions in our lives, and when we do, we must be able to count on the strength of community for support. For the people of Los Angeles, Jewish Family Service LA (JFSLA) is that trusted source of support. We are a comprehensive network of services that welcomes individuals and families of all ages and identities to our full spectrum of care. Our highly trained staff and volunteers work closely with individuals and their loved ones to problem-solve and guide them on their paths to safety, security, wellness, and fulfillment. JFSLA staff share in our mission and work towards our goals with the highest level of responsibility, professionalism, and integrity. JFS demonstrates our commitment to our staff by offering a comprehensive benefits package and a nurturing environment. JFSLA is committed to cultivating and preserving a culture of inclusion and connectedness. In recruiting for our team, we seek the unique contributions that individuals can bring from all backgrounds. We strive for a diverse team in order to better serve our clients and ensure our excellence as an organization in identifying, designing and delivering solutions. Be part of our commitment and join our family. For more information on our philosophy and services, please tour our website The Food Pantry Program Assistant works under the supervision of the Client Services Manager. They assist with the day to day operations at SOVA’s food pantry/resource center facility. Food Pantry Program Assistant will assist pantry and pop-up staff with all activities including receiving and setting up the distribution daily, assisting with volunteers and assisting with organizing grocery products following distribution. Additionally, they will assist in food donation pickups and drop offs. Qualifications: Prior experience in a food pantry, retail or wholesale distribution business preferred. Must have valid CA driver’s license and proof of Insurance Must be able to lift 40 pounds with or without assistance Must be able to bend, reach, stoop, push, and pull, twist and grip items with or without assistance Must be able to stand for long period of time Must be able to use both hands and capable of performing repetitious duties Basic computer and data entry skills required Strong customer service skills and experience required. Should be well organized, respond well to supervision and be able to work independently Must be very personable and able to engage easily with staff, volunteers and clients Must be culturally sensitive and able to work with a multi-cultural client/customer population Must have strong teamwork skills and ability to maintain professional boundaries Ability to safely operate a pallet jack Must pass a criminal background check (Live Scan fingerprinting) prior to beginning employment Responsibilities/ Essential Functions: Assisting with pantry operations including receiving products, setting up and breaking down the distribution stations and refilling food as needed throughout distribution. Stack and load (on and off a truck and pallets) cartons, boxes and other food containers with or without accommodations Assist in greeting and supporting new volunteers and an overall positive client experience. Assist in maintaining an orderly, clean and safe environment. Assist with proper refrigeration and temperature control of frozen/temperature sensitive items Help support volunteer events and special distributions as needed Assist with pick up local donations of perishable pantry products as necessary Follow food distribution policies and procedures, while maintaining a high-quality service delivery Attend all staff meetings and trainings Other duties as assigned Jewish Family Service is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran. *cb