Medical Assistant Float

Summary

Job Description:

Baptist Health Medical Group is seeking a skilled, adaptable, and patient-focused Medical Assistant Float to provide clinical and administrative support across multiple outpatient practice locations within the region. This role is responsible for delivering direct patient care, supporting providers during clinical visits, facilitating efficient patient flow, maintaining accurate medical records, and coordinating patient care services. As a float team member, the Medical Assistant will travel between practice sites and must be comfortable with same-day schedule changes to meet staffing and patient care needs.

The Medical Assistant provides direct patient care and clinical support by obtaining vital signs, collecting patient histories, reconciling medications, assisting with procedures, coordinating tests and referrals, and maintaining accurate documentation in the electronic health record. Upon successful completion of competency assessments, the Medical Assistant may perform clinical procedures including EKGs, phlebotomy, injections, vaccinations, and point-of-care testing.

Certified Medical Assistants and licensed LPNs/RNs seeking a clinical support role in an outpatient setting are encouraged to apply. Candidates with current Medical Assistant certification through AAMA, AMT, NAHP, NCCT, or AAMP, or graduates of an accredited LPN or RN program with current unrestricted licensure, are strongly preferred.

The ideal candidate is compassionate, organized, and committed to providing exceptional patient experiences while working collaboratively with physicians, advanced practice providers, and healthcare teams.

Key Responsibilities

Direct Patient Care

• Obtain and document vital signs including height, weight, blood pressure, pulse, pulse oximetry, and temperature.
• Collect and review patient medical histories, medication lists, and pharmacy information.
• Assist providers during examinations and minor procedures within scope of practice.
• Perform medication administration, vaccinations, injections, EKGs, phlebotomy, and other clinical procedures upon successful completion of competency assessments.
• Conduct point-of-care testing, including glucose testing, urinalysis, pregnancy testing, strep screening, and other approved tests.

Clinical & Administrative Support

• Prepare patient documentation and ensure records are ready for provider review.
• Facilitate patient flow by efficiently rooming patients and coordinating care activities.
• Maintain clean, organized, and fully stocked exam rooms.
• Update and manage patient information within the electronic health record (EHR).
• Respond to patient inquiries, relay messages, and assist with prescription refill processes within scope of practice.
• Communicate with pharmacies, insurance carriers, and other healthcare providers as needed.
• Ensure compliance with HIPAA, OSHA, infection prevention, and patient safety standards.

Prior Authorization & Care Coordination

• Gather and submit required documentation for prior authorization requests.
• Coordinate scheduling of tests, procedures, specialty consultations, and follow-up appointments.
• Communicate appointment details, preparation instructions, and authorization requirements to patients.
• Assist providers and patients in navigating care coordination needs.

Minimum Qualifications

• High School Diploma or GED required.
• Graduate of a formal Medical Assistant training program or a minimum of one (1) year of direct, hands-on patient care experience in a clinical setting.
• Valid driver's license required.
• Ability and willingness to travel regularly to multiple clinic locations within the assigned region, including same-day coverage changes.
• Basic Life Support (BLS) certification through the American Heart Association required within 90 days of hire.
• Successful completion of Medical Assistant orientation and clinical competency assessment.
• Knowledge of medical office procedures and patient care practices.
• Strong computer skills and ability to navigate electronic health record systems.
• Excellent interpersonal, organizational, and communication skills.
• Ability to maintain confidentiality and comply with HIPAA standards.

Preferred Qualifications

• Associate degree in a healthcare-related field.
• Previous experience in Occupational Medicine, Urgent Care, Primary Care, or a specialty medical practice.
• Experience using EPIC or other electronic health record platforms.
• Experience performing phlebotomy, EKGs, injections, and clinical testing.

Skills & Competencies

• Patient assessment and intake
• Clinical procedures and injections
• Phlebotomy and specimen collection
• Point-of-care testing
• Electronic health record documentation
• Prior authorizations and referral coordination
• Patient education and communication
• Time management and multitasking
• Customer service excellence
• Team collaboration and adaptability
• Regulatory compliance (HIPAA, OSHA, infection control)

Why Join Baptist Health Medical Group?

As a Medical Assistant Float, you'll gain exposure to a variety of specialties, patient populations, and practice environments while making a meaningful impact on patient care. This position offers an excellent opportunity for professional growth, skill development, and collaboration with high-performing healthcare teams dedicated to delivering exceptional patient outcomes.

Baptist Health is an Equal Opportunity Employer committed to creating an inclusive workplace and providing exceptional care to the communities we serve.