Client Care Coordinator

SYNERGY HomeCare of Toms River - Client Care Professional At SYNERGY HomeCare, we are more than just a caregiving agency – we are a family. We are committed to providing exceptional, compassionate care that enhances the well-being of our clients and their loved ones. We are seeking dedicated and professional Client Care Professionals to join our team. This is a versatile, on-call role combining Home Health Aide (HHA) responsibilities with office-based support. The ideal candidate is an experienced HHA who is passionate about improving healthcare quality for patients and families. If you are compassionate, adaptable, and eager to make a difference, we encourage you to become part of our SYNERGY HomeCare family. Why Join SYNERGY HomeCare? Competitive Compensation – Based on experience and qualifications Career Growth Opportunities – Professional development & leadership roles Employee Recognition Program – Celebrating outstanding performance Referral Bonus Program – Get rewarded for bringing great talent to our team Ongoing Training & Professional Development – Online Learning Management System Supportive Team Culture – Be part of a mission-driven, compassionate workplace Key Responsibilities: As a Client Care Professional you will have a dual role, you will play a vital role in providing hands-on client care and assisting with office support. Your duties include: Client Care Responsibilities: Assist clients with Activities of Daily Living (ADLs) – grooming, bathing, dressing, mobility, toileting, and personal care. Provide companionship and emotional support – initiate conversations to create a positive, uplifting environment. Support daily living tasks – carrying and unpacking groceries, offering directions, and assisting with household needs. Observe and report any changes in a client’s condition or need for additional care Respond quickly to emergency situations – be on-call for urgent support or new client starts. Work collaboratively with community staff – maintain positive relationships with caregivers and clients' families. Office & Administrative Support: Answer phone calls and assist with scheduling, coordination, and communication Scan, organize, and file client and caregiver documents (paper & digital) Relay messages between caregivers, clients, and external healthcare providers Help coordinate internal communications – ensure seamless service delivery Travel between locations as needed – support new case assignments and urgent needs Serve as a mentor to new HHAs and PCAs – provide guidance, encouragement, and training Promote professional growth and caregiving excellence – lead by example and uphold high care standards Ideal Candidate Qualifications: Valid & Current New Jersey Home Health Aide (HHA) Certification (Required) Preferred: 2+ years of experience as an HHA (Not Required, But a Plus) Valid CPR or Basic Life Support (BLS) Certification Strong observational skills and attention to detail Excellent communication & interpersonal skills – ability to build strong relationships with clients, families, and team members Self-starter who can work independently and take initiative Fluency in English (verbal & written) – must understand and document care plans accurately Experience with dementia, Alzheimer’s, Parkinson’s, diabetes, and stroke care is a plus Basic math skills – ability to calculate simple measurements and money transactions Valid driver’s license & reliable transportation – must be prepared to travel for client care and office support Job Type: Full-Time #J-18808-Ljbffr SYNERGY HomeCare of Toms River