Asset Technician

IT Asset Management Technician

Overview

The Entry-Level ITAM Depot & Logistics Technician supports the inventory management, maintenance, repair, warehousing, delivery, and tracking of IT endpoint devices, including laptops, desktops, thin clients, tablets, mobile phones, and peripherals. This role involves basic PC troubleshooting and repair, asset tracking, imaging and configuration of devices, and supporting warehouse logistics operations.

Required Qualifications

• 1-2 years of experience in:
  • IT inventory management
  • PC repair and troubleshooting
  • Device imaging and deployment
  • Mobile device setup and support
  • Endpoint device support
• Experience working with ServiceNow (Asset Tracking)
• Strong attention to detail and accuracy
• Ability to lift up to 50 pounds

Responsibilities

• Receive, inspect, record, and distribute incoming and outgoing IT equipment and peripherals.
• Maintain accurate IT asset records using ServiceNow and other inventory management tools.
• Conduct inventory audits and reconcile discrepancies.
• Support hardware movement, storage, and logistics activities.
• Follow IT asset management, security, tagging, and disposal procedures.
• Perform basic repairs on endpoint devices, including battery, keyboard, screen, and hard drive replacements.
• Assist with vendor warranty and repair coordination.
• Unbox, asset tag, image, configure, test, and repackage laptops and desktops.
• Record serial numbers and asset information for tracking and inventory systems.
• Connect hardware to networks and KVM devices for imaging and deployment activities.
• Install software and verify compliance with security and hardware standards.
• Configure multiple devices simultaneously in a production environment.
• Provide status updates on imaging and deployment assignments.
• Support warehouse inventory control and equipment shipments.
• Participate in equipment delivery activities and operate company vehicles when needed.

Time Allocation

• 25% Device Imaging and Configuration
• 25% Warehouse Operations and Equipment Movement
• 25% Asset Management and Inventory Tracking
• 15% Collaboration with Team Members and Leadership
• 10% Administrative and Operational Tasks

Preferred Skills

• Understanding of laptops, desktops, tablets, smartphones, and peripherals.
• Basic hardware troubleshooting and repair knowledge.
• Experience with ServiceNow or similar asset management platforms.
• Proficiency with Microsoft Excel, Word, Outlook, and Teams.
• Strong organizational and problem-solving skills.
• Ability to adapt to changing priorities in a fast-paced environment.
• Excellent customer service and communication skills.
• Ability to build positive working relationships with end users, vendors, and team members.
• High attention to detail and accuracy.

Working Conditions

• Warehouse and depot environment.
• Use of warehouse equipment including manual pallet jacks.
• Frequent lifting and movement of IT equipment up to 50 pounds throughout the workday.

Position Summary

Seeking an IT Asset Technician with experience in ServiceNow, IT inventory management, PC repair, device imaging, and basic IT troubleshooting. Success in this role requires strong attention to detail, excellent organizational skills, and the ability to work effectively in a warehouse and logistics environment.

This is a Contract position based out of Skokie, IL.

The pay range for this position is $21.00 - $21.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Skokie,IL.

This position is anticipated to close on Sep 28, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.