Debt Capital Markets Operations Specialist

SUMMARY / OBJECTIVES It is the responsibility of the Senior Debt Capital Markets Specialist I to take ownership of all tasks and challenges encountered in the operation of this position. This role processes securities transactions with high accuracy across various operational systems, works in a fast-paced environment balancing multiple requests simultaneously, leverages technology and resources for routine efficiencies, and provides exceptional customer service in a professional team setting. ESSENTIAL FUNCTIONS Provides extraordinary customer service to customers, colleagues, and associates (internal and external) enthusiastically, professionally, and with confidence through various means of communication. Accurately processes securities transactions through various systems, including entry of detailed information for establishing new accounts, new security issue set‑up, trade tickets, settlements, payments of principal/interest and pledging. Leverages technology and resources efficiently for communications, recordkeeping, reporting, and other tasks. Researches and resolves issues independently. Shares knowledge with team members to strengthen understanding of processes, controls, and regulatory requirements. Participates in proactive team efforts to achieve departmental and company goals. Stays knowledgeable of changes affecting securities processes that may create operational or service opportunities. Strives for an in‑depth understanding of securities processing and a general understanding of other division services. Maintains good relationships with internal and external customers, management teams, and other contacts. Ensures strict compliance with the bank’s policies, procedures, code of conduct, and regulatory guidelines. Provides assistance to other employees via healthy and positive interactions. Participates in marketing endeavors/efforts. Continuously updates skills by participating in professional training and cross‑training opportunities offered by the bank. Performs all other tasks, responsibilities, or duties as directed by management. COMPETENCIES Proficient with general office machines and programs: Microsoft Word, Excel, Outlook, and other department software. Efficient computer usage and eagerness to learn new software. Good knowledge of business English, spelling, and punctuation. Clear, effective written and spoken communication in English. Well‑organized, accurate, and attentive to detail. Effective listening skills and ability to propose solutions based on others’ input. Excellent multi‑tasking and ability to perform well under pressure. Remains composed under pressure and responds to customer and coworker concerns regularly. Keens eye for detail and follows instructions precisely. Patient and willing to help others solve problems while maintaining a positive attitude at all times. QUALIFICATIONS, EDUCATION, AND CERTIFICATION Education: Minimum high school diploma or general education degree (GED). Experience: One to three years of related experience and/or training. Certifications/Specific Knowledge: None. TRAINING REQUIREMENTS / CLASSES Required annual compliance training. New Employee Orientation. PHYSICAL DEMANDS Requires a large amount of time in front of a computer, either sitting or standing. Must be able to remain seated or work standing in a confined area while constantly entering data or answering a phone during most of an eight‑hour shift. WORK ENVIRONMENT Telecommuting roles (hybrid or 100% full time) require a secure home office free from background noise and distractions, as well as a reliable private internet connection (cable or fiber preferred). TRAVEL Travel may be required to attend meetings, conferences, or training as needed. Work Location 400 Interstate N Parkway, Ste 1200, Atlanta, Georgia 30339. Equal Opportunity Employer Equal Opportunity Employer, including disabled/veterans. #J-18808-Ljbffr SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION