Team Member - Customer Service Associate (Restaurant)
$15.25 - $15.75 per hourPotbelly - Schaumburg DT
PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips!*
Take the next step in your career now, scroll down to read the full role description and make your application.Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?
A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.
What’s In It For You**:
- Competitive pay!
- Medical, Dental & Vision Insurance
- Domestic Partnership Benefits
- Paid Parental Leave
- FSA and HSA with Employer Contribution
- Commuter Benefit Program
- Retirement Savings 401(k) with company match
- Employee Assistance Program
- Paid Time Off
- Discount Program
- Flexible Work Schedule
- Career growth opportunities
**If hired, you must meet and maintain all eligibility requirements to qualify**
What you bring to the table:
- You want to delight customers with great food and good vibes
- You are friendly and customer service oriented
- You have strong written and verbal communication skills
- You can handle the heat of the kitchen – knife skills are a plus!
- You love working in a fast-paced environment
- You’re a team player
- You enjoy higher levels of noise from music, customer and employee traffic
- You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
- You're able to stand/walk a minimum of 3 hours or as needed
- you are at least 16 years of age
- You’re able to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.
Job Duties and Functions
- Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.
- Comply with health and safety standards for food, cleanliness and safety
- Restock food line, chips and cooler
- Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
- If 18 or older, use of the automatic slicer to prep food items
- Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
- Operate cash register: handle, balance and follow all cash handling procedures
- Effectively handle customer complaints/issues
- Takes delivery/catering/pickup orders over the phone
- Others duties as assigned
*Potbelly cannot make guarantees about tip earnings*
At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.
We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.
?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.
If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact
Application Deadline: Applications must be submitted by [7/1/2026] to be considered for this position. xywuqvp The posting may close earlier if a suitable candidate is selected before the deadline.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Team Member - Customer Service Associate (Restaurant) in Schaumburg, IL vacancy
- ...looking for a full time or part time crew member to join our team in Schaumburg, IL. As a Potbelly -... ...a fun and friendly person who values customers and takes absolute pride in... ...delivery of product on behalf of our restaurant team -Complete daily and weekly checklists...SuggestedFull timePart time
$15 per hour
...Join Our Team at Shake Shack Pay Range - $15.00 - $15.00/hour + Tips Our secret to leading the way in hospitality... ...the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on...SuggestedWeekly payTemporary workFlexible hoursAfternoon shift- ...Potbelly - South Barrington is looking for a full time or part time Restaurant Staff team member to join our team in South Barrington, IL. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding...SuggestedFull timePart time
- ...Potbelly - Schaumburg DT is looking for a full time or part time Restaurant Staff team member to join our team in Schaumburg, IL. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality...SuggestedFull timePart time
$10 per hour
...Noodles And Company Our mission is to nourish and inspire every team member, guest, and community we serve. We are hiring team members to... ...and basic systems as part of daily routines. Keeping the restaurant clean and organized while following food safety and...SuggestedFull timePart timeLocal areaFlexible hoursShift work$10 per hour
...mission is to nourish and inspire every team member, guest, and community we serve. We are... ...crew as cashiers, servers, and guest service team members who welcome guests, take orders... ..., and smooth handoffs. Keeping the restaurant clean and organized while following...Full timePart timeLocal areaFlexible hoursShift work$17.25 - $17.75 per hour
...shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control... ...supervisory experience in a restaurant or retail environment preferred... ...Duties and Functions - Lead team members on shifts, including efficient...Local areaAll shiftsFlexible hoursShift work- ...time or part time Restaurant Supervisor for our... ...only supervise their team but lead it to acheive... ...order to achieve customer satisfaction, quality service, compliance with... ...skills. Check all associated application documentation... ...-Monitor team members to follow all...Full timePart timeCurrently hiringImmediate startShift work
- ...in every facet of the customer experience-all while having... ...and part-time hourly associates: With the right... ...interpersonal and customer service skills Ability to... ...and as part of a team Authorized to work... ...to stand up to 12 hours, move about the restaurant t...Hourly payFull timePart timeFlexible hours
$15 - $22 per hour
...Restaurant Team Member Part Time Location: Elk Grove Village, IL, US, 60007 Req ID: 483228 Benefits: $15.00 - $22.00 p/hr Fuel... ...Restaurant cashiers play a crucial role in delivering excellent customer service by providing efficient and friendly service in a fast-...Part timeImmediate startFlexible hours$16.5 per hour
...with the acquisition of 76 restaurants. Since then, we have more than... ...environment where every team member's ideas and contributions are... ...by setting the tone for the customer experience. Your role involves... ...and delivering exceptional service, ensuring our customers' loyalty...Hourly payMinimum wageFlexible hoursShift workNight shift$38k - $55k
...Customer Service Manager As a Customer Service Manager with Brett Twitty, you will generate the kind of exceptional client experiences... ...resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you...Hourly payFor contractorsWork at officeAfternoon shift- ...Chick-fil-A Team Member At Chick-fil-A, the Team Member role is... ...receive signature Chick-fil-A service and food. Position Type:... ...an experienced Operator and Restaurant Leaders Intentional growth... ...serving and helping others Customer service oriented Strong...Full timePart timeMonday to FridayFlexible hoursShift workNight shiftWeekend workDay shift
$15 - $16.75 per hour
...Chick-fil-A Front of House Team Member At Chick-fil-A, the Front of House Team Member role is more than just a job; it is an opportunity... ...transactions at the cash register/ipad, keeping the restaurant clean, and looking for ways to care for them in a personalized...Seasonal workFlexible hoursShift workWeekend work$16.6 per hour
...Restaurant Team Member: Crew Salary: $16.60+ an hour Available shifts: Day shift, night shift, weekend availability, 8 hour shift, holidays... ...INDIVIDUALS WHO ENJOY PROVIDING PLEASANT AND COURTEOUS SERVICE TO OUR GUESTS! A WILLINGNESS TO CROSS-TRAIN IN ALL OF THE...Hourly payFull timePart timeImmediate startRemote workFlexible hoursShift workNight shiftWeekend workDay shiftAfternoon shift- ...Team Member Part-time As a Team Member at Team Lyders, you'll contribute... ...the smooth daily operations of the restaurant, delivering exceptional service to our guests, and ensuring the restaurant... ...-West, committed to exceptional customer experiences and empowering team...Part timeShift workWeekend work
- ...career-oriented professional to join their team. As a State Farm team member for Chris Bryan - State Farm Agent, you will build and develop customer relationships within the community to... ..., accurate, and friendly customer service. Service can include responding to inquiries...Hourly payFor contractors
- ...agents in gaining and keeping customers. As Financial Representative... ...marketing perspective into our team as we build success together.... ..., and friendly customer service. Service can include responding... ...representative, retail sales associate, or telemarketing) preferred...For contractorsWork at officeAfternoon shiftWeekday work
- Workstream está buscando personal para proporcionar un excelente servicio al huésped y ayudar en la preparación y el servicio de comida en su restaurante en Schaumburg, Illinois. Los candidatos deben tener una fuerte ética de trabajo, excelentes habilidades de comunicaci...Flexible hours
- ...professional to join their team. As a State Farm team member for Michael Vidales -... ...you will build and develop customer relationships within the community... ...appropriate products and services. As an Agent Team... ...representative, retail sales associate, or telemarketing)...For contractors
$15.5 per hour
...Join Our Team at Shake Shack Pay Range - $15.50 - $15.50/hour + Tips Our secret to leading the way in hospitality... ...the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands-on...Weekly payPermanent employmentTemporary workFlexible hoursAfternoon shift$15.5 - $17 per hour
...Chick-fil-A Elmhurst Team Member Opportunity Our mission is to... ...player Provide excellent customer service at both front counter and drive... ...duties as assigned by restaurant leadership Chick-fil-A Elmhurst... ...or that individual's associates or relatives. Chick-fil-AHourly payShift work- ...always have and always will. A Jersey Mike's Team Member typically helps provide amazing customer service, cleans their work stations, makes orders, and ring... ...trucks twice a week and general cleaning. Our restaurants are open from 10 am to 9 pm daily, 7 days a week,...Bi-weekly payHourly payDaily paidMinimum wageExtra incomeAfternoon shiftEarly shift
$15 - $17 per hour
...Mike's, the fastest growing restaurant brand in the US. Come see what... .... We're now hiring crew members. We are looking for hard-... ...assist in leading a winning team at our Jersey Mike’s store.... ...Responsibilities: · Strong customer service skills · Training and motivating...Hourly payFull timeImmediate start- ...Im excited to build a strong team from the ground up. I hold a... ...creating an environment where team members can grow alongside the... ...daily business operations and customers success. You grow our agency... ...marketing relevant products and services. Grow your career as you...Flexible hours
- ...Farm Independent Contractor Agent Team Member Are you outgoing and customer-focused? Do you enjoy working with... ...State Farm insurance and financial service products. Responsibilities... ...sales representative, retail sales associate, or telemarketing) preferred Successful...For contractorsWork at office
- ...DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy... ...Farm Insurance and financial services products. ROLE... ...Representative - State Farm Agent Team Member, your knowledge of insurance... ...representative, retail sales associate, or telemarketing) preferred...For contractorsInternshipWork at officeFlexible hours
- ...Introducing The Greggory, in the Arboretum of South Barrington a restaurant that reimagines American classics with a blend of warm,... ...passion of its founders. If you are interested to be part of the team of this exciting new restaurant, we are now accepting applications...Local areaFlexible hoursShift workWeekday work
- ...and before that I spent 11 years as a team member — so I truly understand what it’s like... ...mission is simple: to take great care of our customers while treating people with honesty,... ...proactively marketing relevant products and services. Grow your career as you better your...Work at officeFlexible hours
$45k - $60k
...Customer Service - State Farm Agent Team Member Full time If you are motivated by performance and want to be rewarded for your work, this opportunity with Gus Nadelhoffer III State Farm offers a base salary plus commission structure with strong earning potential. This...Base plus commissionFull timeFor contractorsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Team Member - Customer Service Associate (Restaurant). Be the first to apply!
Related searches
- team member Schaumburg, IL
- warehouse operations team member Schaumburg, IL
- full time team member Schaumburg, IL
- kfc team member Schaumburg, IL
- food truck team member Schaumburg, IL
- distribution center team member Schaumburg, IL
- service team member Schaumburg, IL
- packing team member Schaumburg, IL
- retail team member Schaumburg, IL
- food service team member Schaumburg, IL


