Technical Program Manager (Data Governance)

Responsibilities Gusto is becoming an AI-native company, and that only works if our data governance keeps pace As the Data Governance TPM, you’ll own the definition and delivery of that program across Data Platforms, R&D, Legal & Compliance, Security, AIT, and Risk You’ll stand up new controls, harden the data flows that feed our models, and make sure every workstream meets our regulatory, audit, and business bar You’ll drive the timelines, manage the dependencies, head off the risk, and use AI plugins to do the work itself, so governance becomes something that helps Gusto move faster instead of slowing it down The TPM organization is part of our AIT, Risk, and Security team We deliver the cross-functional work that lets Gusto securely accelerate its AI and platform modernization The Data Governance program sits right at the intersection of security, compliance, and platform engineering, and it’s foundational to how Gusto scales its AI ambitions responsibly This is one of the most strategic programs on the team, and you’ll lead it across a complex, fast-moving group of stakeholders Work with leaders across Security, Legal, Compliance, Privacy, GRC, Data Platforms, and Risk to shape where data governance goes as Gusto becomes an AI-native company Define what good governance looks like for an AI-first business, and set the multi-quarter vision that gets us there Run intake and prioritization with senior stakeholders, and make the call on what gets built first Decide where governance should clear the way for AI speed and where it needs to hold the line, and bring leaders along on the why Put AI plugins to work to pull together stakeholder input, map dependencies, and keep the roadmap grounded in what’s really happening Lead delivery across the governance portfolio. That includes RBAC and User Access Reviews, DSAR, Kafka and data pipeline governance, ITGC, disaster recovery, feature stores for Risk models, and cleaning identifiable data before it ever reaches a model Build governance workflows that run on AI plugins by default, so control checks and evidence collection happen automatically instead of by hand Build the plans, manage scope and risk, track milestones, and deliver against every audit and regulatory commitment Roll out new controls and help teams adopt them with training, comms, and runbooks that plugins keep up to date for you Keep a busy, fast-moving group of stakeholders aligned with clear, steady updates on where things stand Manage stakeholders and vendors: Hold vendors and partners to their commitments and push them toward AI-forward ways of working Stay on top of how every workstream is tracking, raise flags early, and get teams unstuck when they stall Watch the program budget, tooling spend, and implementation costs Qualifications 8+ years leading cross-functional TPM or delivery work, with real time spent on security, compliance, data, or infrastructure The ability to speak the language of engineering, legal, privacy, data platform, and security, and keep everyone rowing together A way of working where AI plugins drive your everyday delivery, and you help the people around you work the same way A history of taking programs from ambiguous to shipped in regulated environments A solid handle on data governance, from access controls and data lifecycle to privacy, audit and ITGC, and data pipelines, and a sense for how they help Gusto move faster on AI Familiarity with AI and ML governance, including training data hygiene, feature stores, and ML platform tooling A working knowledge of control frameworks like SOC 1/2, ISO 27001, and ISO 42001, plus privacy regulations like GDPR and CCPA Hands‑on experience using AI clients and plugins (MCPs) to generate program artifacts and take the busywork off your plate PM certification (PMP, CAPM, Scrum, or Prosci) and time spent in high‑growth fintech or another regulated, fast‑paced industry Benefits Gender-affirming care and support Family care and support, including family planning and fertility benefits A variety of mental health resources Medical, dental, and vision insurance for employees and dependents Free meals and refreshments at the office (conversation and community is an added bonus!) Paid vacation, sick time, bereavement, and holidays, paid leaves, sabbatical, and more #J-18808-Ljbffr Gusto