Manager, Analytics

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company. Job Description Manager, Analytics Do you enjoy turning complex data into clear business insights? Are you energized by helping organizations answer critical questions, measure impact, and make smarter decisions through analytics and intelligence? As a Manager, Analytics at Zeno, you will lead analytics, measurement, and intelligence programs that help clients understand performance, uncover opportunities, and demonstrate business impact. Working closely with clients, account teams, analytics leaders, and external partners, you will develop measurement strategies, guide reporting initiatives, and translate data into actionable recommendations that inform communications and marketing decisions. This role is ideal for a strategic and analytically minded professional who enjoys balancing data analysis, client consultation, and team leadership. You'll have the opportunity to lead high-impact analytics programs, contribute to business growth, mentor junior team members, and help advance innovative measurement approaches across a variety of clients and industries. About the Role Analytics Strategy & Measurement Frameworks Partner with clients and internal teams to understand business objectives, develop measurement strategies, define KPIs, and establish frameworks that evaluate communications and marketing performance. Reporting & Insight Development Lead monthly, quarterly, and ad hoc reporting initiatives, transforming complex qualitative and quantitative data into actionable insights and recommendations. Client Consulting & Data Storytelling Guide analytics discovery conversations, communicate findings to technical and non-technical audiences, and present insights in a way that supports business decision-making, including executive and C‑suite stakeholders. Analytics Operations & Innovation Continuously improve reporting methodologies, measurement approaches, and analytics capabilities to better answer client business questions and enhance program effectiveness. New Business & Growth Support Contribute to new business opportunities by supporting analytics-driven audits, research projects, measurement planning, and data analysis that demonstrate strategic value to prospective clients. Cross-Functional Collaboration Build strong relationships with clients, vendors, and internal stakeholders to deliver integrated analytics solutions and best-in-class client service. Team Leadership & Development Manage analytics projects from initiation through delivery while mentoring junior team members and helping advance analytical best practices across the team. About You 5+ years of experience in analytics, measurement, reporting, marketing analytics, communications analytics, or a related field. 3+ years of experience supporting digital, paid media, public relations, or integrated communications measurement programs. Experience developing measurement frameworks, analyzing performance data, and translating findings into actionable business recommendations. Strong analytical and problem-solving skills, with experience working with both qualitative and quantitative datasets. Advanced proficiency in Microsoft Excel, including pivot tables, lookup functions, complex formulas, and data analysis techniques. Experience with analytics, business intelligence, and visualization tools such as Tableau, Looker Studio, Power BI, SQL, R, SAS, or similar platforms. Familiarity with analytics and intelligence platforms such as Google Analytics, Adobe Analytics, Muck Rack, Meltwater, NewsWhip, Brandwatch, Helixa, Traackr, BuzzSumo, Quid, Similarweb, or comparable tools. Strong communication and presentation skills, with the ability to explain complex concepts and data findings to a variety of audiences. Proven ability to manage multiple projects, meet deadlines, and maintain a high standard of data quality and accuracy. Experience collaborating with cross-functional stakeholders and building strong client relationships. Curious, proactive, and solutions-oriented, with a passion for using data to answer business questions and drive continuous improvement. Preferred Qualifications Experience with B2B and consumer marketing analytics. Experience supporting new business initiatives, competitive audits, or analytics-based growth opportunities. Experience mentoring analysts or contributing to team development initiatives. Interest in emerging analytics technologies, AI-enabled workflows, and evolving measurement methodologies. Pay Range $80,000-$100,000 USD/yr. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. Level 05 An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits. About Our Benefits Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US. Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative. We are a rapidly-growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network. Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more. We are always looking for diverse talent who can bring great energy to our teams and our business. Zeno is the place where careers are built and lives are lived. Zeno is an award-winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is – and always will be – for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency – the unique perspectives, the varied worldviews and the impactful empathy – who are dedicated to driving positive change. To support our diverse workforce, we created safe-space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian-cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing). To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched ‘Act Together’ in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures that DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work. #J-18808-Ljbffr ZN001 Zeno US