BELLPERSON

Job Description Job Duties and Responsibilities 1. Must be able to work a flexible schedule, to include weekends, holidays and split shifts if required. 2. Arrive to work on time, consistently. 3. Upon entering the property, arrive in proper uniform, crisp, clean and in good repair. 4. Hair must be clean and cut in a becoming style; management has final approval. 5. Attend all required training, safety courses; attend office and departmental meetings. 6. Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment. 7. Follow superior standards of appearance and gracious service among service staff. 8. Service the entrance to The Inn. Assure guests are greeted courteously upon arrival, vehicle doors are opened, assisted with luggage, and directed to the front desk. 9. Escort newly-arrived guests to their rooms and attend to their immediate needs. 10. Assure security of guest accommodations by checking doors and windows and advising guests that valuables should be placed in the room safe. 11. Advise Bell Captain or Chief of Service, housekeeping or maintenance of room appearance, condition or maintenance requirements when observed. 12. Respond promptly and courteously to all guest requests. 13. Advise Bell Captain or Chief of Service, Front Desk Manager of unusual guest reactions to service or facilities, whether positive or negative. 14. Provide transportation needs of the guests. 15. Maintain appearance and good operating condition of vans and battery-operated vehicles assigned. 16. Make sure the entrance and driveway directly in front of The Inn always presents a neat & clean appearance. 17. Assist The Inn Shop by moving merchandise between The Inn and Surf Shops as required. 18. Distribute all guest mail, packages, faxes, inter-department and inter-office mail, correspondence and printed material. 19. Assist Sales, Public Relations and Reservations units in stuffing, sorting and processing outgoing mail. 20. In the absence of the Bell Captain, maintain the daily bulletin board at The Inn. 21. Maintain the fireplace in the Great Lounge. 22. Expedite guest inquiries, requests and complaints. 23. Execute the general responsibilities common to all Club management staff in minimizing the costs of unit operations and in safeguarding the property and the reputation of the Club. 24. Make sure a high standard of appearance and politeness among guest contact personnel. 25. Assist the Bell Captain with the training and supervision of new bell staff. 26. Attend weekly staff meetings, stay informed of all policies concerning member/guest and personnel relations. 27. Maintain high sanitation and safety standards, training and working daily with Bell Captain. 28. Perform and follow up on any other duties as assigned by the Bell Captain or Front Desk Manager. Schedule Varied scheduling to include weekends, evenings, and holidays. Vacation Pay, Holiday Pay, and Sick pay 401(k) Free Parking Dry Cleaning The Ponte Vedra Inn & Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability. #J-18808-Ljbffr