Financial Services Representative - Trenton NJ

• Provide account services to members, including opening new accounts, processing transactions, electronic banking, and answering inquiries from members.
• Analyze members' needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options.
• Deliver exceptional service while educating members about financial tools and services that can help them reach their financial goals.
• Promote credit union products and services through conversations.
• Provide Notary services.
• Ensure compliance with all policies, procedures, and regulations.
• Serve as a liaison between members and the credit union, supporting overall branch operations.

• High school diploma (or equivalent) required.
• 1+ year of banking, financial services, customer service or retail experience is required.
• Lending and sales experience would be helpful and preferred.

• Strong knowledge of credit union products, lending processes, and digital banking tools.
• Attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Bilingual (English / Spanish / Hmong) skills are strongly encouraged to support and better serve our diverse membership.

• This position is 40- hours a week, Monday through Friday.
• Typical hours are 7:30 a.m. to 3:30 p.m. EST.
• Will require some flexibility within these hours, as needed.

• Competitive starting hourly pay of $20.03+, based on previous experience and participation in a monthly incentive plan.
• When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, and your birthday off (paid)!
• Employee-only perks and discounts

Compensation details: 20.38-20.38 Hourly Wage

PI6a4e8c458f9a-4635