IT Support Technician

Testronic

IT Support Technician

We are seeking an exceptional IT Support Technician for our New Orleans QA Testing Facility. This is an exciting new role, in our recently opened testing facility.

Duties and Responsibilities

Responsibility for the NOLA Service Desk and the efficient and timely delivery of 1st/2nd line IT support to the QA testing teams
Provisioning of testing equipment to QA projects in a timely manner
Day to administration of local servers, systems and network devices
Implementation of global policies defined by the IT Director and Head of InfoSec
IT Procurement for this facility
Negotiation and maintenance of vendor and consultant contracts and service agreements
Maintain complete, detailed documentation of all services and systems
Managing and auditing of all IT assets in the facility
Vulnerability scanning and patching of endpoints
Addressing security events raised by the SIEM solution
Shift patterns may be flexible

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Vacancy posted 5 days ago

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