Data Center Operations Technician
Artech Information Systems LLC
Data Center Operations Technician
We are seeking a skilled Data Center Technician to support and maintain data center infrastructure, ensuring high availability, reliability, and operational excellence. The ideal candidate will have hands-on experience with computer hardware, Linux systems, networking technologies, troubleshooting, and data center operations.
Key Responsibilities
- Maintain data center operations to ensure maximum service availability and reliability.
- Perform hardware diagnostics, troubleshooting, repair, and replacement activities.
- Conduct root cause analysis of hardware and software failures.
- Install, assemble, configure, and decommission server and networking equipment.
- Provide technical support to internal data center teams and stakeholders.
- Develop and maintain operational documentation and technical procedures.
- Create and maintain scripts for server and network hardware updates and automation.
- Track and manage hardware inventory and asset records.
- Perform preventive maintenance on test and tool equipment.
- Participate in a rotating on-call schedule and respond to critical incidents within defined SLAs.
- Travel to other data center locations as required (up to 10%).
Required Skills
- 4-6 years of experience in Data Center Operations or Infrastructure Support.
- Hands-on experience with computer hardware troubleshooting, repair, and assembly.
- Strong Linux operating system experience.
- Knowledge of server, storage, and networking infrastructure.
- Experience troubleshooting hardware and software issues in production environments.
- Strong organizational, communication, and time-management skills.
- Ability to prioritize multiple tasks and respond quickly to operational issues.
- Comfortable working in a 24x7 data center environment and participating in on-call rotations.
Preferred Skills
- Data Center migration and discovery experience.
- Computer networking experience.
- Scripting experience with Python, Bash, or similar languages.
- Experience with Cisco IOS and/or Juniper JunOS.
- Familiarity with rack-and-stack operations and cable management.
- Associate's Degree or equivalent experience in an IT-related field.
Vacancy posted 1 day ago
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