Guest Services Department Manager, starting UP to $14/hr with Weekly Pay and Benefits

AMC Corp is looking for a Customer Service driven individual to head up our Guest Services Department. Help us build the team you can be proud of!

DESCRIPTION

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. The Guest Service Department Manager’s responsibilities include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

BENEFITS

Competitive Pay (up to $14.00 per hour) Paid Time Off Weekly Pay Service awards Monthly Bonus Plan Free Employee Meal Plan Medical, dental and vision coverage Short- and Long-Term Disability, Life, and additional supplemental insurance options Education through Archways to Opportunity Opportunity to earn your High School Degree Up to $3,000 in Tuition Assistance for school Career Advancement Opportunities (Get PROMOTED! Want to run your own store?)

DUTIES & RESPONSIBILITIES

Monitor and provide adequate training to all employees Provides an exceptional experience for all guests Ensure crew enjoys working at McDonalds Set a positive, professional tone for success Makes sure the crew represents the brand proudly & consistently Position crew members to deliver the best customer service Ensure good communication between managers and crew Must be able to follow targets and goals Responsible for Marketing (POP/Special Events) Tracks Cash (Shortage, sales, DT Times)

QUALIFICATIONS

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our restaurants. Ability to Read and Write at a 9th Grade Level Possess Basic Computer Knowledge Ability to count money and accurately give change Have a positive attitude Ability to work well in a fast‑paced environment Work as a member of a team Manage Time effectively Hospitality knowledge and training L Leadership Skills 6 months McDonald’s experience plus 6 months in food service Management ServSafe Certified - Preferred

PHYSICAL REQUIREMENTS

This position can be physically demanding. The employee may be required to stand for extended periods of time, lift objects up to 20 lbs. on a regular basis and do repetitive tasks with few breaks. #J-18808-Ljbffr McDonald'