Service Advisor

Job Opportunity At Finnegan Chrysler Jeep Dodge Ram

At Finnegan Chrysler Jeep Dodge Ram we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training and generous employee benefits, but also rewarding outstanding effort and results through bonus and commission programs. Finnegan Chrysler Jeep Dodge Ram also believes in doing good work in the community. When you join our team you are not only taking a step forward in an exciting career, you are also enabled to give back to community organizations.

What We Offer:

• Paid Training
• Paid Vacation
• Medical and Dental Insurance
• 401K
• Opportunity for Advancement
• Closed Sundays
• Progressive Performance Bonus Program

Responsibilities

• Being 10-15 minutes before work schedule
• Greeting customers within 45 seconds of arrival.
• Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Update customer on a daily basis whether it is a call or text
• Check on parts so technicians can give a proper ETA

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen