Senior Director, Global Time & Pay

The Sr. Director of Global Time & Pay leads global Time & Pay operations supporting 60,000+ employees across 50+ countries, with responsibility for payroll, time & attendance, compliance, vendor management, process transformation, controls, and technology strategy. This role builds strong partnerships across HR, Employee Relations, Legal, Finance, IT and business functions.

This is a remote position.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

#DNP; #LI-DNP; #INDEED-DNP

Responsibilities

Lead Global Time & Pay Operations

• Provide strategic and operational leadership for global Time & Pay services supporting 60,000+ employees across 50+ countries. Ensure accurate, timely, and compliant payroll processing and workforce management through a combination of in-house teams and outsourced service providers.

Develop Global Service Delivery Strategy

• Define and execute the global Time & Pay operating model, vendor strategy, and technology roadmap. Lead the implementation and optimization of payroll and workforce management solutions that support business growth, scalability, and operational excellence.

Drive Governance, Compliance, and Risk Management

• Establish and maintain global governance frameworks, policies, controls, and procedures to ensure compliance with payroll regulations, labor laws, tax requirements, SOX controls, and internal policies. Monitor legislative changes and coordinate necessary operational and system updates to maintain compliance.

Manage Strategic Vendor Partnerships

• Oversee relationships with global payroll, workforce management, and technology vendors. Establish service level expectations, monitor performance against SLAs and KPIs, conduct regular vendor assessments, and drive continuous service improvements.

Lead Transformation and Continuous Improvement

• Champion global process standardization, automation, and digital transformation initiatives to enhance efficiency, strengthen controls, improve employee experience, and optimize service delivery. Leverage technology and data analytics to drive operational effectiveness and informed decision-making.

Build High-Performing Global Teams

• Lead, develop, and inspire a globally distributed team through coaching, performance management, succession planning, and career development. Foster a culture of accountability, collaboration, innovation, and customer-focused service excellence while safeguarding sensitive employee information with the highest level of integrity and discretion.

Qualifications

Required:

• Bachelor’s Degree from an accredited institution
• 10+ years of progressive leadership experience in Global Time & Pay, Payroll Operations, Workforce Management, Shared Services, or related functions, including responsibility for large-scale, multi-country operations and global teams.
• Proven experience developing and executing global Time & Pay strategies that align business objectives, operational excellence, compliance, and employee experience.
• Demonstrated success leading large-scale payroll transformation initiatives, including operating model redesign, process standardization, automation, and technology implementations on a global scale.
• Deep expertise in global payroll operations, workforce management, and timekeeping practices across multiple regions, including both in-house and outsourced service delivery models.
• Strong knowledge of end-to-end Time-to-Pay processes, including payroll taxation, labor regulations, statutory compliance, treasury requirements, payroll accounting, controls, and audit requirements.
• Experience establishing governance frameworks, service delivery metrics, SLAs, KPIs, and controls to drive operational performance and compliance.
• Significant experience managing global vendor relationships, contract negotiations, performance management, and strategic partnerships.
• Strong business acumen, financial management, analytical, and problem-solving skills with the ability to evaluate risks, prioritize investments, and drive data-informed decisions.
• Exceptional executive communication, stakeholder management, and influencing skills with the ability to build partnerships across HR, Finance, Legal, IT, and senior business leadership.
• Demonstrated ability to lead organizational change, build high-performing teams, and foster a culture of accountability, collaboration, and continuous improvement.
• Must be legally authorized to work in the United States without sponsorship now or in the future for employment visa status
• Must be at least eighteen (18) years of age

Preferred:

• MBA, CPA or CGMA
• Experience with leading Payroll and Workforce Management platforms, including UKG, Dayforce, Oracle HCM, and other cloud-based solutions.
• Experience leading global shared services, HR operations, payroll transformations, or enterprise-wide technology deployments.
• Experience in Accounting, Finance, Human Resources, Shared Services, or related business functions.
• Advanced negotiation, vendor governance, and change management experience in a global environment.

Travel 30%

#DNP; #LI-DNP; #INDEED-DNP

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.