CSR

Job description: Job Title: Customer Service Representative (CSR) Location: North Knoxville, TN Employment Type: Full-Time (35– 40 hours/week) Pay Rate: $16/hour Job Description: We are a small, community-focused financial institution in North Knoxville seeking a dependable and professional Customer Service Representative (CSR). The ideal candidate will provide excellent customer service to our guests, perform general office duties, and support daily operations. Key Responsibilities: Greet and assist customers over the phone, and via email Process transactions and account inquiries accurately and efficiently Maintain member account records and update information as needed Perform general clerical tasks including filing, data entry, and document handling Assist with daily office operations and support team members as needed Requirements: Strong customer service and communication skills Good computer proficiency, including typing and basic office software (Word, Excel, email) Attention to detail and ability to follow procedures accurately Professional attitude and reliable work ethic Schedule: Monday– Friday, 35– 40 hours/week Compensation: $16/hour Join our team and help make a difference! APPLY TODAY! Atworkknox.Com