LTL Operations Executive

divh2LTL Operations Executive/h2pThe LTL Operations Executive role supports the day to day LTL freight operation. This individual will assist with processing shipments, resolving discrepancies, and managing key communication between internal teams and carriers. The role requires attention to detail, strong organizational skills, and the ability to learn transportation management systems. The ideal candidate will be proactive, customer-focused, and eager to develop their logistics expertise./ppstrongEssential Duties And Responsibilities/strong/pulliResearch, analyze, and resolve BOLs discrepancies through TMS and email./liliDispute invalid or incorrect charges when necessary./liliUnderstand, organize, gather paperwork, and file/process freight claims with carriers./liliProvide customer operations with up-to-date market knowledge and changes through internal communication./liliAbility to quote and understand current rates and rate structures./liliBuild and adjust LTL orders in TMSs (transportation management systems) at the request of customer operations./liliManaging LTL imports through Kanopi tool./liliResolving reconsignments and rescues/ OSDs./liliPartner with other teams (customer, carrier, sales)./liliBuilding and maintaining relationships with dispatchers through quality communication./liliInterface with Zipline technology/TMS vendors/liliUnderstand, organize, gather paperwork to initiate claims process/liliImprove basic LTL rating classification and processes knowledge./li/ulpstrongRequired Skills And Competencies/strong/pulliThrives in a role where multi-tasking and problem-solving are the daily norm/liliIs resourceful, proactive, and accountable/liliIs customer-service oriented/liliCan positively respond to change and adapt to new customers and business priorities/liliIs open to new opportunities and responsibilities/liliIs a team player/liliHas a genuine interest in continuous learning/liliHas strong communication and interpersonal relationship-building skills/liliCan generate positive energy through trust-building interactions with prospects, clients and colleagues/li/ul/div