Office Administrator

Embark on a rewarding career with DSW Commercial Real Estate where your expertise in accounting and administrative prowess makes a meaningful impact. We offer a dynamic environment that values organizational efficiency, accuracy, and professional growth as well as excellent benefits. SUMMARY: The Office Administrator is responsible for assisting with the day-to-day operations of the DSW Commercial office by providing daily support to the principals, controller, property accountant, property managers, and staff. The Office Administrator is responsible for fielding phone calls, receiving and directing visitors, providing document support, maintaining inventory of office supplies, and establishing and maintaining effective processes and filing systems to ensure smooth office operation.

ESSENTIAL JOB RESPONSIBILITIES

Greet and direct guests, manage email, packages, and couriers. Answer telephone, assist and/or direct callers to the appropriate party. Maintain office and kitchen supplies, managing inventory of all office-related supplies. Process and complete purchase requests for the team. Upload purchase receipts into appropriate systems and record. Responsible for input and setup of new vendors into appropriate systems. Create user accounts, facilitate password changes, and submit tickets within YARDI. Track updates and changes to vendor accounts (including W9s, certificates of insurance, etc.) in systems. Verify autopay requests are processed by vendors. Process all updates and corrections of tenant accounts, including mailing and email address changes, lease renewal dates, and budget updates. Process and verify all mailed invoices, ensuring all are entered into appropriate system. Print, mail, or email monthly statements. Assist tenants with questions regarding statements and coordinate with property managers for resolution. Create check requests and billbacks for property managers. Responsible for completing deposits. Process payments into iStream banking system and facilitate manual deposits. Maintain and file all deposit backup information. Scan and record deposits into appropriate system (iStream Deposit). Maintain updated certificates of insurance for all property tenants and vendors. Distribute notices to tenants via mail or email as requested by property managers. Complete special projects as needed.

QUALIFICATIONS

Prior experience in administration, preferably in a commercial real estate firm. (3-5 years) Advanced Microsoft Office skills Proven experience with multiple real estate software packages Proven desire to provide excellent service to internal staff, clients, vendors, and visitors Property/Accounting Yardi (Primary), AvidXchange Financial Tools Check Scanners, Banking Portals, General Ledger Software Administrative Tenant Portals, Maintenance Request Systems, Email Platforms Benefits: 401K, Health Insurance: Vision & Dental, Paid Time Off #J-18808-Ljbffr DSW COMMERCIAL REAL ESTATE