Food Service Worker

Food Service Worker

The Food Service Worker supports hospital food service operations by safely assembling, distributing, and serving meals to patients, visitors, and staff. This role plays an important part in maintaining high standards of customer service, sanitation, and food safety in a fast-paced environment. This position does not provide direct patient care.

Key Responsibilities

• Prepare, assemble, and serve meals for patient tray line, cafeteria, and kitchen operations
• Set up, stock, and maintain food service stations for meal service
• Deliver and retrieve patient meal trays
• Maintain cleanliness and sanitation of work areas, equipment, and supplies
• Follow HACCP and department food safety standards
• Provide friendly, responsive customer service and resolve concerns promptly
• Assist with food preparation for patient tray line
• Operate dish machines, trash compactors, and perform routine cleaning tasks
• Monitor inventory and report shortages or discrepancies
• Support department goals to improve efficiency and customer satisfaction
• Participate in meetings, trainings, and assigned sanitation projects
• Assist with training and cross-training of team members

Qualifications

• High School Diploma or equivalent preferred (experience may substitute)
• Previous food service experience preferred
• Ability to read and communicate in English (role dependent)
• Strong multitasking skills in a fast-paced environment
• Ability to safely push carts and handle food service equipment
• Positive attitude and commitment to service excellence (I CARE standards)

MondayWednesday, 7:30 AM 4:00 PM and Every Other Weekend

Minimum Starting Payrate

$18.10

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Lifting Occasionally (3-33%)
• Carrying Occasionally (3-33%)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

1153 Centre Street

Scheduled Weekly Hours

32

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$18.10 - $24.36/Hourly

Grade

SF1100

Mass General Brigham