Payment Processing Specialist

Payment Processing Specialist

The Payment Processing Specialist will process and track high-volume payments for homeowner reimbursements and contractor or builder payments in a pass-through model within a large-scale disaster recovery housing program. This role ensures that all payments comply with program guidelines and funding requirements by reviewing documentation, coordinating with cross-functional teams, and maintaining accurate transaction records. The position offers significant ownership and visibility on a lean team, especially suited for professionals interested in government-funded or compliance-heavy environments.

Responsibilities

• Process and track high-volume payments for homeowner reimbursements and contractor or builder payments using a pass-through payment model.
• Review and validate supporting documentation to ensure accuracy and completeness prior to payment approval.
• Coordinate closely with compliance and monitoring teams, program management, internal accounting teams, and external stakeholders such as counties and builders.
• Support payment approval workflows to ensure alignment with program guidelines and funding requirements.
• Maintain accurate and up-to-date tracking of all transactions using the program system of record (Neighborly) and internal tracking tools such as Excel and spreadsheets.
• Assist with reconciliation activities and promptly investigate and resolve payment discrepancies as needed.
• Pull, compile, and organize data for reporting, audits, and program visibility, ensuring timely and accurate information delivery.
• Respond to time-sensitive requests for payment status, documentation, and reporting from internal and external stakeholders.
• Work independently in a fast-paced, evolving environment while managing a high volume of transactions and competing priorities.
• Contribute to the development and refinement of payment processing and reconciliation processes as the program ramps up.

Essential Skills

• 25+ years of experience in payment processing, accounts payable, or financial operations.
• Demonstrated ability to manage high transaction volume with strong attention to detail and accuracy.
• Advanced proficiency in Excel, including comfort working in a spreadsheet-heavy environment.
• Experience reviewing financial or supporting documentation for accuracy and completeness.
• Ability to work independently and effectively in a fast-paced, evolving environment.
• Experience with reimbursement, payment processing, payment approval workflows, and reconciliation.

Additional Skills & Qualifications

• Experience supporting government, grant-funded, or compliance-driven programs.
• Background in construction, real estate, or project-based environments.
• Exposure to payment approval workflows in structured or regulated settings.
• Experience working with audit or documentation-heavy processes.
• Experience with high-volume reimbursement or contractor payment models.
• Interest in government-funded programs, disaster recovery initiatives, or compliance-heavy environments.

Work Environment

This role is fully remote and requires working Eastern Standard Time (EST) hours to align with program and stakeholder needs. The position will start on a part-time basis and is expected to ramp to full-time within the next 68 weeks, providing long-term stability with an anticipated duration of more than two years. You will join a lean, highly collaborative team that is in the early stages of ramping up a large-scale disaster recovery housing program, offering significant ownership, visibility, and the opportunity to help build and manage the payment and reconciliation function from the ground up.

Job Type & Location

This is a Contract position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $25.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 3, 2026.