Family Services Specialist I/II

Job DescriptionJob DescriptionFamily Services Specialist I/IIThis position is located in Oklahoma City, Oklahoma.Annual Salary: Level I H14A: $37,440.00+ Full State Employee BenefitsLevel IIH14B: $40,248.00+ Full State Employee BenefitsTravel is Occasional. Must possess a valid driver's license and maintain required car insurance.Must attend mandatory in-office training, including JumpSTARt Training located at a regional training facility. (Travel and lodging paid). Minimum Qualifications:Level I:Education and Experience requirements consist of two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environment;OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.Level II:Education and Experience requirements consist of​ a bachelor’s degree;OR an associate’s degree plus two (2) years of experience performing administrative support, recordkeeping, customer service, or client service functions in a call center, business, healthcare, public sector, or social services environmentOR an equivalent combination of education and experience, substituting one (1) year of experience in a professional business, public sector, or social work environment for each year of the bachelor’s degree;OR two (2) years of experience as a Family Services Specialist.Job ResponsibilitiesManages a caseload and provides services for individuals and their families.Evaluates the needs of individuals and families and makes referrals to community resources.Assesses the needs of individuals and determines eligibility for specific programs.Interviews clients by phone or in an office setting.Compiles data, completes documentation, and enters data electronically to determine eligibility.Participates in individual and staff conferences and committee work as assigned.Must attend all mandatory training associated with the position.Establish, engage, and grow positive and effective community partnerships with interested members of the public, service providers, and vendors in a supportive and teamwork-oriented professional manner; work effectively with partners to serve shared customers while maintaining confidentiality.__________If you have questions, please contact View email address on click.appcast.io is a Fair Chance Employer.This is a position in the Oklahoma Civil ServiceAnnouncement Number: 26-BB22483000652/JR67562Powered by JazzHRhn7gSreKPF