Dispatcher
CC Heating and Air Conditioning
Dispatcher
Hot Job
Office - Roseville, MI 48066
Overview
Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Customer Service
Description
We are looking for a dedicated and organized Dispatcher to join our team. In this role, you will evaluate customer calls and match the right technician to every job. The ideal candidate is professional, detail-oriented, and passionate about helping others.
- Learn the business and learn how to prioritize the most urgent customer calls
- Ensure quality customer experience by relaying detailed and accurate information to the technicians in the field
- Record and report the service calls
- Participate in training so that you grow and develop as a professional
- Update customers throughout the day on the technician's progress
Qualifications
- Minimum of 1 year of experience dispatching in service industry
- Knowledge of industry is recommended but not required
- High school diploma or general education degree (GED)
- Previous experience with Microsoft Office
- Highly organized with exceptional follow-through abilities
- Strong verbal and written communication
- Outgoing personality that blends well with a fast-paced, goal-driven environment
- Highly motivated, flexible, and great attitude on life
Vacancy posted 2 days ago
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