Driver's License Examiner I

Driver's License Examiner I Agency: 640 SERVICE OKLAHOMA Supervisory Organization: Service Operations - R4 - OKC/I-240 Job Posting End Date: Continuous if date is blank. Full/Part-Time Full time Job Type Regular Compensation Annual rate of $43,680.00. Benefits include a benefits allowance for medical, dental, vision, life, and disability insurance; up to 7% match for a defined contribution retirement plan; 11 paid holidays; 15 days annual leave (increasing with service), 15 days sick leave; and longevity payments. Job Description The Driver’s License Examiners (DLE’s) serve as the first line of homeland security for the State of Oklahoma. Responsibilities include conducting driver’s license interviews, examinations (visual, written, road), inspections, and determining eligibility for driver’s licenses or state identification cards in compliance with state and federal regulations. Position Responsibilities Interview applicants to determine the type of license or identification required; review, inspect, and verify the legality of qualifying documents; confirm identity and eligibility for driver’s license or identification card. Advise applicants on reasons their application cannot be accepted and procedures to resolve disqualifying issues, including expert testimony on medical disqualifications. Evaluate medical, physical, or mental information provided by applicant based on state and federal standards; determine requirements for waivers or restrictions to driving privileges; advise on waiver application procedures or additional evaluation. Conduct in-depth vehicle safety inspections of vehicles, buses, and commercial vehicles used in required tests; assess operators’ knowledge and ability to safely operate required systems and equipment. Administer vision, written, pre‑trip, and skill tests as appropriate; evaluate applicant’s performance to determine knowledge and ability to safely operate a motor vehicle and comply with state and federal laws; identify areas of improvement and advise the applicant. Establish driver’s license records while maintaining confidentiality and security of information in compliance with state and federal laws. Assist the Legal Division in gathering evidence to prepare for potential legal action on fraudulent applications. Respond to inquiries from motor license agents in verifying applicant identity and provide information on laws and procedures to law enforcement agencies and the public; make recommendations on changes to driver’s license laws, policies, and procedures. Conduct other interviews and hearings, formal or informal, regarding driver’s license suspensions, revocations, restrictions, modifications, temporary licenses, and related issues; review accident reports; render final decisions on appropriate actions; issue orders and complete related forms and documents. Level II & Lead – Proctor CDL exams (must be CCKE certified). Level II & Lead – Provide training to lower‑level staff at assigned or nearby locations. Lead – Review timesheets each week for assigned team; identify issues, notify employees for corrections, and approve timesheets when accurately submitted by the weekly deadline. Other duties as assigned. Knowledge, Skills, & Abilities Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and issuance of driver’s licenses; knowledge of various types of commercial vehicles, related safety and equipment, licensing requirements, and interview principles and practices. Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; determine authenticity of identity documents; communicate effectively; operate computers; tap type. Level II & Lead – Ability to oversee work of and provide guidance to lower‑level employees; perform highly complex and independent work for all classes of motor vehicles and licensing. Lead – Knowledge and understanding of time and leave management. Level Descriptors Level I: Entry‑level position focused on testing and issuance of driver’s licenses and state identification cards. Level II: Certified Commercial Knowledge Examiner with greater complexity and full‑performance responsibilities. Lead: Subject‑matter expert and certified examiner with leadership responsibilities. Education & Experience Level I – Minimum: Bachelor’s degree in any field OR four years of technical clerical office work OR equivalent combination of education and experience. Level II – Minimum qualifications for Level II plus Certified Commercial Knowledge Examiner (CCKE) certification. Lead – Minimum qualifications for Level I plus a minimum of six months of experience in the Product & Experience division. Preference May Be Given To Candidates Who Have previous customer service experience. Have familiarity with DMV processes and procedures. Can type at least 50 words per minute with minimal errors. Special Requirements Schedule may vary and require flexibility, including early or late shifts, weekends, and occasional overtime. Work location may vary within the agency. May require occasional travel; possession and maintenance of a valid Oklahoma driver’s license required. Work in a storefront setting with a mild noise level. Must be able to stand up to eight hours a day and lift 10‑50 pounds on a regular basis. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. #J-18808-Ljbffr State of Oklahoma