Substitute Food Service Worker
San Bernardino Community College
Food Service Program AssistantPerforms a variety of tasks to assist in the efficient operation of the food service program.Receives general direction from appropriate supervisor; checks with supervisor regarding non-routine assignments. May provide technical and functional direction to assigned student workers.The following duties are typical for this classification:Performs a variety of duties in the efficient operation of the food service program including setting up serving areas, setting up steam tables and ice trays, and setting out food and beverages; replenishes condiment tables as well as prepared and packaged food displays.Takes food orders from customers; serves food to students and staff according to established procedures.Assists with cooking; operates grill in preparing short order food items such as hamburgers and hot dogs; prepares daily soups and pizzas.Assists with the preparation of a variety of food items such as fruits and vegetables; assists with making salads and preparing fruit cups; packages food as necessary according to established procedures.Operates computerized point of sale (POS) system; makes change.Maintains work areas and serving areas in a sanitary manner; removes and stacks dirty dishes; washes and cleans steam tables; cleans sink and eating surfaces; sweeps and mops; cleans and store utensils, pots, coffee urns, trays and kitchen equipment.Operates a variety of modern kitchen equipment including slicer, grinder, grills, deep fryer, dishwashers, and related equipment.Assists in preparing food for special events; sets up and may deliver food trays and carts; services food.Transports and stores supplies; carries out trash and garbage; assists in receiving and storing food and supplies.Utilizes proper safety precautions related to all work performed.Perform other duties related to the primary job duties.The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.Core Competencies:Environmental Exposure Tolerance: Performing under physically demanding conditionsAccepts and endures the necessity of working in unpleasant or physically demanding conditionsShows established adaptation and performance under unpleasant or physically demanding conditionsSafety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazardsMaintains high level of conscientious safety practiceGeneral Physical Ability: Using strength, endurance, flexibility, balance and coordinationApplying motor and perceptual abilities requiring no specific technique, training or conditioningProfessional and Technical Expertise: Applying technical subject matter to the jobKnows the rudimentary concepts of performing the essential technical operationsAdaptability: Responding positively to change and modifying behavior as the situation requiresAccept and adjust to changes and the unfamiliarInnovation: Imagining and devising new and better ways of doing thingsFix what is broken; find solutions and fixes with resources at handFinds new approaches to performing familiar tasksCreate and invent new ideas; envision the unexpected, unexplored, untriedCritical Thinking: Analytically and logically evaluates information to resolve problemsFollow guide, SOP or other step by step procedures for locating the source of a problem and fixing itMay detect ambiguous, incomplete, or conflicting information or instructionsInforming: Proactively obtaining and sharing informationMechanical Insight: Chooses the right tool for the jobApplies principles of mechanical advantage to get the work doneFollows step-by-step assembly procedures, troubleshooting guides, and simple diagramsCustomer Focus: Attending to the needs and expectations of customerSeeks information about the immediate and longer term needs of the customerAnticipates what the customer may want or expect in a product or serviceWorks across organizational boundaries to meet customer needsAttention to Detail: Focusing on the details of work contentShows care and thoroughness in adhering to process and procedures that assure qualityApplies knowledge and skill in recognizing and evaluating details of workApplies skilled final touches on productsUsing Technology: Working with electronic hardware and software applicationsUsing basic features and functions of software and hardwareValuing Diversity: Shows acceptance of individual differencesWelcomes input and inclusion of others who may be different from oneselfShows understanding and empathy for the challenges of groups seeking inclusion or dealing with perceived discrimination**Lead, Advanced or Senior Level Positions
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