Provider Services Specialist (Early Childhood Programs)

Provider Services Specialist (Early Childhood Programs) - Bilingual Spanish Location: Boynton Beach, FL (Hybrid: 3 days at home/2 days in office, after provisional period) Schedule: Full‑Time, Monday‑Friday Pay: up to $22.80 per hour commensurate with experience Bachelor's Degree Required This position requires someone who is Bilingual and able to read, write and speak in English and Spanish. What You'll Do Supports the implementation and maintenance of the provider portal and/or any data system utilized for Coalition client and program services for the School Readyness, Voluntary Prekindergarten, CSC Scholarship and Child Care Resource & Referral (CCR&R) programs. Responsible for communicating with providers regarding expiring documents, updating provider files, tracking received documents, and ensuring compliance with provider agreements before Coalition execution. Develops expertise in knowledge of program and contract requirements. Research and is knowledgeable of regulations, guidelines and standards for State, Federal and locally funded programs. Inputs and assures quality and integrity of data entered in the Statewide Data System, provider portal or any data system utilized for Coalition client and program services. Supports clients/childcare providers with navigating the provider portal and/or any system utilized for Coalition client and program services. What We're Looking For Bachelor's degree in Education, Business, Human Services, Social Work, or related field. 2+ years of related experience and/or training Customer Service experience Proficiency in Microsoft Office (Excel, Word) and ability to troubleshoot basic tech issues. Experience with online systems navigation and audit review are preferred. Why You'll Love Working Here Hybrid/work from home flexibility after provisional period Competitive pay and benefits. Opportunity to make a real impact in the lives of children and families. Supportive, mission-driven team environment. Benefits Include: Comprehensive health, dental, and vision insurance Generous Paid time off and holidays Retirement plan with employer contribution Tuition Reimbursement Employee Assistance Program #J-18808-Ljbffr elcpalmbeach