Pregnancy Promise Program Project Specialist

Healthcare Program Specialist Medicaid / Grant Management

Location: Indianapolis, IN (Hybrid)



Duration: 11+ months, with potential for extension or full-time conversion



Interview: In-person only Job Summary

We are seeking a Healthcare Program Specialist to support a grant-funded maternal and infant health initiative focused on care coordination, substance use disorder (SUD) recovery, and improved pregnancy and neonatal outcomes.

This role works closely with program leadership, healthcare providers, managed care organizations, community partners, and government stakeholders. Responsibilities include program development, grant compliance, performance monitoring, data quality review, stakeholder engagement, training coordination, and reporting.

The ideal candidate has experience with Medicaid or managed care programs, healthcare compliance, grant administration, and complex program coordination.

Key Responsibilities Program Management & Care Coordination

• Support the development, implementation, and continuous improvement of healthcare programs serving pregnant individuals and families.

• Coordinate with managed care organizations, healthcare providers, community organizations, and care management teams.

• Identify implementation barriers and facilitate problem-solving among healthcare and community partners.

• Support care coordination and case management best practices for individuals with complex healthcare and social needs.

• Help develop standardized procedures, program guidelines, and operational manuals.

Data Analysis & Performance Monitoring

• Monitor program performance, quality outcomes, and data accuracy across participating managed care organizations.

• Review periodic performance updates and track compliance with applicable federal reporting measures.

• Coordinate with data and analytics teams to improve reporting tools and program data systems.

• Verify eligibility and enrollment information and help resolve discrepancies.

• Collect quality improvement data and recommend improvements to program processes.

Grant Management & Compliance

• Support the administration of state- or federally funded grants, including budget tracking, deliverables, and reporting timelines.

• Assist with quarterly and annual grant reports and respond to documentation requests.

• Monitor grant activities and funding utilization for compliance with applicable grant requirements.

• Maintain accurate program records, meeting minutes, financial documentation, and supporting materials.

• Research applicable laws, regulations, policies, and guidelines related to Medicaid and substance use disorder treatment.

Training & Stakeholder Engagement

• Develop and revise training materials for care managers, healthcare providers, and community partners.

• Coordinate educational sessions, workshops, stakeholder meetings, and best-practice forums.

• Prepare presentations, agendas, program materials, and implementation guidelines.

• Communicate program requirements and recommendations to diverse audiences, including healthcare professionals, government stakeholders, and community organizations.

• Serve as a liaison for program participants, referral partners, care coordinators, and service providers.

Outreach & Program Support

• Develop outreach materials for healthcare systems, human service agencies, and community organizations.

• Coordinate referrals and help connect eligible participants with appropriate healthcare and community resources.

• Support public-facing resource websites and ensure information remains accurate and current.

• Assist eligible participants with healthcare coverage applications and enrollment-related questions.

• Promote inclusive, culturally responsive, and trauma-informed program practices.

Required Qualifications

• Bachelor's degree in Social Work, Public Health, Public Administration, or a related field. Alternatively, 4 5 years of healthcare or compliance experience may substitute.

• Experience managing federal or state grants, including budget oversight.

• Knowledge of Medicaid programs, managed care, and applicable healthcare policies and regulations.

• Ability to analyze complex information, develop recommendations, and communicate findings effectively.

• Experience coordinating projects or programs across multiple agencies, committees, healthcare providers, or community organizations.

• Ability to work effectively with diverse stakeholders, including individuals with lived experience, families, advocates, and behavioral health providers.

• Knowledge of program planning, development, evaluation, and quality improvement.

• Strong written and verbal communication, organization, problem-solving, and analytical skills.

• Ability to manage multiple priorities, resolve sensitive issues professionally, and work independently.

Preferred Qualifications

• Experience with Medicaid eligibility, enrollment, waiver services, and managed care organizations.

• Knowledge of substance use disorder treatment, opioid use disorder, maternal health, infant health, and neonatal abstinence syndrome.

• Experience with healthcare case management and care coordination.

• Familiarity with grant-funded healthcare initiatives and federal reporting requirements.

• Experience supporting public health programs, community outreach, and social determinants of health initiatives.

• Knowledge of trauma-informed care, health equity, culturally responsive services, and evidence-based practices.

• Experience developing training materials, program manuals, stakeholder presentations, and performance reports.