Maintenance Technician

Maintenance Technician

The Maintenance Technician is responsible for performing general maintenance tasks including work orders, unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist preserving the asset and to provide a quality living environment for the residents. This position reports to the Community Manager, General Operations Manager or Maintenance Supervisor.

WHAT YOU WILL DO:

• Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances. Repair and maintain interior and exterior features of the property, including doors, windows, walls, flooring, and fixtures. Respond to maintenance requests from residents, ensuring timely and efficient resolution of issues.
• Prepare vacant units for new residents, including painting, cleaning, and repairing or replacing damaged or worn items. Ensure that all units meet the community's standards for cleanliness and functionality before new residents move in.
• Conduct regular inspections of the property, including common areas, equipment, and building systems, to identify maintenance needs. Implement and follow a preventive maintenance schedule to reduce the likelihood of equipment failure or costly repairs.
• Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failures. Be available for on-call duty as required, including evenings, weekends, and holidays.
• Ensure that all work is performed in accordance with safety regulations, building codes and report any safety hazards or compliance issues to the Maintenance Supervisor, Community Manager or General Operations Manager.
• Maintain an adequate supply of tools, equipment, materials necessary for daily operations and assist in keeping the maintenance shop organized and stocked.
• Complete work orders and other required documentation in a timely and accurate manner while maintaining SightPlan or tracker records of maintenance work, inspections, and repairs.
• Other duties and tasks may be assigned as needed, in addition to those listed above.

WHAT YOU WILL NEED:

• High school diploma or GED equivalent. 2+ years of property management industry or related experience.
• HVAC and/or CPO license preferred.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing.
• Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software.
• Ability to read, write, and speak English. Proven organizational and time management skills.

WHAT THE JOB REQUIRES:

• Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.
• Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.
• This role requires a five-day onsite workweek that likely includes weekend coverage. This position must be available to be "on-call" when requested and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks during which time employee is relieved of all duties.
• Requires continuous physical effort, including heavy lifting (over 50 pounds). Involves frequent standing, walking, bending, and other strenuous activities. May require the ability to operate heavy machinery or perform physically demanding tasks regularly.
• Occasional travel to various locations for meetings, projects, client visits, or on-site work.

WHAT YOU WILL BRING TO THE TABLE:

• No formal supervisory responsibilities in this position.
• Communicates basic technical or factual information with colleagues and/or immediate Managers who are familiar with job area.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and defined procedures. Requires limited ingenuity and evaluation to perform varied and semi complex tasks.
• Moderate - decisions generally affect own job and results of own job area.