Netsmart Bells AI Consultant

Netsmart Bells AI Consultant

The Bells AI Consultant serves as a subject matter expert for Netsmart's Bells AI platform, supporting healthcare providers in implementing, optimizing, and utilizing AI-powered clinical documentation solutions. This role combines clinical knowledge, healthcare technology expertise, training, workflow analysis, and client relationship management to improve documentation quality, clinician efficiency, and patient outcomes.

Key Responsibilities

• Support implementation and adoption of Bells AI solutions within healthcare organizations.
• Train clinicians, administrative staff, and end users on Bells AI workflows and best practices.
• Analyze clinical documentation processes and recommend workflow improvements.
• Assist clients in configuring and optimizing Bells AI functionality.
• Collaborate with vendor and client product, engineering, implementation, and support teams to resolve client issues.
• Conduct demonstrations, presentations, and educational sessions for clients and stakeholders.
• Monitor client utilization and adoption metrics to drive successful outcomes.
• Gather client feedback and communicate enhancement opportunities to product teams.
• Ensure compliance with healthcare documentation standards, regulations, and organizational policies.
• Support change management initiatives during AI technology adoption.
• Maintain strong relationships with clinical leadership and operational stakeholders.

Required Qualifications

• Bachelor's degree in Nursing, Health Information Management, Healthcare Administration, Clinical Informatics, or related field.
• Clinical experience in behavioral health, post-acute care, human services, or healthcare operations.
• Experience with Netsmart's product Bells Ai and either myEvolv/myAvatar
• Strong communication, presentation, and training skills.
• Ability to work directly with clients and cross-functional teams.
• Experience with healthcare technology implementations or SaaS solutions.

Preferred Qualifications

• Experience with AI-assisted clinical documentation tools.
• Clinical informatics certification.
• Knowledge of healthcare workflow optimization and change management.
• Experience in healthcare IT consulting, implementation, or client success roles.
• Familiarity with Netsmart EHR platforms and healthcare interoperability standards.

Key Skills

• Clinical documentation expertise
• Healthcare informatics
• AI-enabled workflow optimization
• Client relationship management
• End-user training and education
• Project implementation
• Problem solving and critical thinking
• Data analysis and reporting
• Presentation and communication skills
• Healthcare compliance knowledge