Entry-Level Customer Representative

Entry-Level Customer Representative

Be part of the Financial Services Industry. ECLARO is looking for an Entry-Level Customer Representative for our client in Rumford, RI. ECLARO's client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview:

• Motivated and detail-oriented Entry-Level Customer Representative to support our sales team.
• This role involves handling phone calls, responding to emails, and addressing client needs in a timely and professional manner.
• The ideal consultant must be able to multitask effectively, maintain strong communication skills, and provide excellent customer service.

Responsibilities:

• Assist sales representatives by managing client inquiries and follow-ups.
• Handle incoming calls and emails, providing accurate and timely responses.
• Maintain customer records and update internal databases.
• Coordinate with internal teams to ensure seamless service delivery.
• Support order processing and resolve customer concerns as needed.

Qualifications:

• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks efficiently.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office and CRM systems is a plus.

If hired, you will enjoy the following ECLARO Benefits:

• 401k Retirement Savings Plan administered by Merrill Lynch
• Commuter Check Pretax Commuter Benefits
• Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO

Equal Opportunity Employer:

ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.